
Palm Coast Ford
Palm Coast, FL
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5,889 Reviews of Palm Coast Ford
At the age of 73 I’ve had more than my share of vehicles. I will say my current 2015 F150 is the best and Palm coast Ford Service has been incredible. I will say my current 2015 F150 is the best and Palm coast Ford Service has been incredible. More
Confusion i had my car serviced. When I was presented with the bill. I gave the agent a Convient FREE OIL CHANGE Card. He told me that I should have told h i had my car serviced. When I was presented with the bill. I gave the agent a Convient FREE OIL CHANGE Card. He told me that I should have told him about the card when I first came in. He then told me that I had to pay extra for fill synthetic oil. I told him that I did not request it. Did not believe that they put in Synthetic since the reminder window decal showed that a new oil change was then required in l less than 3000 miles. He responded that he wouldadjust the paper work. He then came back and told me that I had to pay for the Tire Rotation. I was angry and confused and told him that I did not think that I had to pay for the tire rotation since I purchased the tires at this Ford Dealership. At this point we were both confused. He had me sign a piece of paper and said I could go. If I was wrong about the free tire rotation let me know and I will come back and pay for it Bill Ilavsky More
Quickest ever! We drove up to the quick lane and Chris was all over it. We needed our battery/alternator checked to see which was bad. Chris checked it and determine We drove up to the quick lane and Chris was all over it. We needed our battery/alternator checked to see which was bad. Chris checked it and determined it was only the battery and he called us back literally could not have been more than 20 minutes and had us back on the road! best service we have ever received at a dealership and Chris made it all happen. Chris was very knowledgeable and also explained how the truck went into emergency power mode and had everything reset prior to giving the truck back to us. We will definitely continue to use Palm Coast Ford for our vehicle needs. Thanks Chris More
Service was awful! No one greeted me when I got there and then when they called me to pick up my truck I stood there waiting while service people just stood around xxxxxxxxxxxx! When they finally brought my then when they called me to pick up my truck I stood there waiting while service people just stood around xxxxxxxxxxxx! When they finally brought my truck, again I just stood there waiting for someone to acknowledge my presence! When I got home I notice a huge scratch on my rim from where they rotated my tires! Worst experience ever!!! More
very happy with the service I've been going to this dealership for quite a few years. The service is always good and the people very nice to deal with I've been going to this dealership for quite a few years. The service is always good and the people very nice to deal with More
Terrific! Service was fast and Chase was very thorough in his answers to my questions. I would not hesitate to recommend Palm Coast Ford to my friends. Service was fast and Chase was very thorough in his answers to my questions. I would not hesitate to recommend Palm Coast Ford to my friends. More
Garrett is the reason I will come back to Palm Coast Ford Garrett was very helpful and accommodating. He really knew what he was doing and went the extra mile. He was relaxed but very informative and answered Garrett was very helpful and accommodating. He really knew what he was doing and went the extra mile. He was relaxed but very informative and answered all my questions. I would go back to this dealership again because of him. More
We received excellent service for the installation of our new tires. We very much appreciate the efficiency and professionalism of our Service Advisor, Mark Ingalls. new tires. We very much appreciate the efficiency and professionalism of our Service Advisor, Mark Ingalls. More
I unfortunately have the VIP package... but I didn’t feel like one. Multiple calls and the run arounds made my easy service difficult. Not sure if I will go back EVER like one. Multiple calls and the run arounds made my easy service difficult. Not sure if I will go back EVER More
Amazing customer service I went in for an oil change and drove off in a new car! As I walked around the lot killing time Reggie Auricchio struck up a conversation asking what I went in for an oil change and drove off in a new car! As I walked around the lot killing time Reggie Auricchio struck up a conversation asking what I liked about the car I was having worked on. As we talked he found out I had been researching the Ford Escape Hybrid and, with zero pressure, let me take one for a drive. After that the pieces fell in place with everyone working seamlessly to make sure I was happy with my decision. Kudos to all for another great experience! More