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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

December 07, 2019

Swollen Lugnuts I made an appointment for an oil change and tire rotation on my 2015 F150. My wife brought it for me and waited. One of the reps told her that they co More

by carlspath
Recommend Dealer
No
Employees Worked With
John L'Heureux, Christen Santa Maria, Melissa Cooper
Dec 09, 2019 -

Palm Coast Ford responded

Thank you for taking the time to leave a review. Yes; the term of "swollen lug nuts" is in regards to the rusting of the lug bolts that penetrate the wheel and have the lug nuts screwed onto them. When the lug bolts rust, the corrosion causes the metal inside the lug nut to "swell" and seize the lug nut onto the bolt, thus you have a "swollen lug nut". Most often, the only way to repair the issue is the break or cut off the lug bolts and replace them with new ones as saving the existing bolts is basically impossible. We hope you understand that the concern was to correctly repair your vehicle for performance and safety issues and is never to up-sell unneeded products or services.

December 06, 2019

Great Service I started taking my Kia tomPalm Coast Ford for my free oil change instead of driving to Deland where I purchased it. They service my vehicle promptly More

by seagravesvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Dec 09, 2019 -

Palm Coast Ford responded

We're very happy that we can be of service. Thank you for your 5-star review!

December 05, 2019

Great Team!!!! A Lot dealerships claim the best price upfront and no haggle pricing and service second to none. However I don't feel they are in the same league as More

by chyleclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Garrett Loughry
Dec 09, 2019 -

Palm Coast Ford responded

A terrific review! Thank you!

December 05, 2019

What a great experience!! Troy did not pressure me at all. The staff is so friendly and knowledgeable. I normally don’t like buying a car but they made it so easy!! Highly recommended!! More

by KBRose
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Sean Peveler, Charlie Altman, Don York, Sean Bennett, Troy Baker
Dec 09, 2019 -

Palm Coast Ford responded

Such a great thing to hear! Welcome to the Palm Coast Ford family and we'll see you when you're ready for your FREE oil changes.

December 04, 2019

Exceptional service They made it easy to understand, easy to schedule, and painless to sit in their waiting area. I usually go to GM dealer for my Cadillac, now I will be More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jeffries, Melissa Cooper
December 04, 2019

Awesome group of guys Best experience I’ve ever had great customer service. Worked quickly to make a great deal for my wife and I. Would not go anywhere else. Sean Lyons wa More

by Nickie111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bennett, Michael Busler, Sean Lyons
December 04, 2019

Michael was professional and attentive. He went out of his way to make sure my requirements were met. I would recommend him completely. Thanks Michael!!!! More

by Bing4
Recommend Dealer
Yes
Employees Worked With
Michael Busler, Michael Hamilton
Dec 09, 2019 -

Palm Coast Ford responded

Awesome review. Thank you!

December 03, 2019

Good but could use some tweaks Although the customer service is always on par at palm coast Ford, I did stand around for awhile before I was acknowledged both dropping off and picki More

by blackheartvalentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barnes
December 03, 2019

Great Buying Experience at Palm Coast Ford I was in the new car business for over 25 years over 20 years ago! I wish we had done business like they do at Palm Coast Ford Back then. No Pressure More

by GED32176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barnes, Sean Bennett, Troy Baker
December 03, 2019

Great Everyone was extremely friendly and helpful. There was no pressure to purchase a car. They did all they could to stay within my budget. I would r More

by MARCIASTAMBOULIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Sean Bennett, Michael Busler, Sean Lyons
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