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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

September 01, 2018

General Maintenance Quality, on time , reasonably priced service. Excellent staff and management of the dealership. Focused on quality service at a reasonable and competi More

by jrbutler28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kollar
Sep 04, 2018 -

Palm Coast Ford responded

Thank you for your kind words! Our team strives to provide exceptional customer service and we're happy to hear you enjoyed your experience with us! We hope you'll visit us again soon!

September 01, 2018

no stress my whole experience with palm coast ford was amazing. everyone who i came in contact with was very nice and made my whole car buying experience less s More

by JPEX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Chris Smith, Sean Bennett
Sep 04, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback! We're thrilled to hear you enjoyed your experience with Chris, Sean, and our team! We hope you'll visit us again soon!

August 31, 2018

In and out quickly. I made my appointment, I was on time, so were they. It didn't take long for my oil change. The tech was helpful, and I was on my way in an hour. Goo More

by RSA2610907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Tracy
Sep 04, 2018 -

Palm Coast Ford responded

Happy to hear this! Thank you so much for your kind words! We hope you'll visit us again soon!

August 31, 2018

Purchased 2018 Ford Escape Pressure free atmosphere, friendly employees Peter and Sean.Highly recommend the dealership to our friends.The lifetime oil changes and motor, drive t More

by rslshields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Peter Kimlingen
Sep 04, 2018 -

Palm Coast Ford responded

Thank you so much for your kind words! We're happy to hear you enjoyed your experience with Peter, Sean, and our team. We hope you'll visit us again soon!

August 31, 2018

Friendly staff, poor service The people were super friendly, they were unable to fix my problem without replacing an unecessary amount of things and they damaged my car while work More

by ALEXRUNK1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger
Sep 04, 2018 -

Palm Coast Ford responded

Thank you for your feedback, Alex. We regret you did not enjoy your recent experience with us and apologize for any inconvenience this may have caused you. Please understand it is our policy to recommended services to ensure the safety of every vehicle before it leaves our lot. While our service team will provide the customer with a recommended service, ultimately it is up to the customer to decide if they would like to move forward with them. We would appreciate the opportunity to discuss your experience in greater detail and restore your trust in Palm Coast Ford. Please reach out to our Service Director, John L’Heureux, at (386) 447-3380 at your earliest convenience to resolve any issues. Thank you.

August 31, 2018

Fusion maintance The service rep was friendly and helpful. Service was accomplished in timeframe promised .He advised me of any future service for the vehicle and pr More

by DEEDAY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
Sep 04, 2018 -

Palm Coast Ford responded

Happy to hear this, Dee! On behalf of our service team - thank you for choosing us and we hope you'll visit us again soon!

August 31, 2018

efficient The new appointment system works great. 40 minute wait time for oil change and tire rotation. Will continue to purchase new cars from this dealership. More

by jddad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Barry Clymer, Jon Hart
Aug 31, 2018 -

Palm Coast Ford responded

So glad you like the new system! Thanks so much for letting us know! We look forward to you visiting us again soon!

August 31, 2018

Excellent Service I am happy with the car service. I did not need to wait so long for the oil motor change of my car. Thank you. More

by ALRO26
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brianna Tracy
Sep 04, 2018 -

Palm Coast Ford responded

Happy to hear this! Thanks so much for your kind words! We hope you'll visit us again soon!

August 30, 2018

They handle urgent requests as if ordinary occurrence! This is the best service center yet for me! At 81 and driving at 14 that is saying something! I have been pleased every time. More

by ingelsfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger
Aug 30, 2018 -

Palm Coast Ford responded

Thank you for your kind words! Our team strives to provide exceptional customer service and we truly appreciate you taking the time to share your experience with us! We hope you'll visit us again soon!

August 30, 2018

Service department Took my car here last week because of it acting up and I want to thank Robert Eichinger for all his help and understanding. I am at their service area More

by Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger
Aug 31, 2018 -

Palm Coast Ford responded

This is wonderful to hear, Shelby! Thank you so much for sharing! Our team strives to provide exceptional customer service and we're happy to hear you enjoyed your experience with Robert. We appreciate your loyalty and look forward to you visiting us again soon!

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