Palm Coast Ford

2013 Ford Escape issues I purchase my car last year and after 23000 i need new tires. From all the ford cars (8) this is the worst car I have purchased. I call Ford and they I purchase my car last year and after 23000 i need new tires. From all the ford cars (8) this is the worst car I have purchased. I call Ford and they told that there is nothing they can do for me. Then after all the recalls that this car had I"m having more problems with the same thing (cooling system). Tomorrow I have to take my car again to the service department to see if they can fix it and spend over $500 to change the tires in a new car that only have 23000 miles. At this time I will not recommend any Ford to anyone and I will not buy any Ford cars again. Note: Even after all these issues I will like to thank Mr. Kevin Tone from the service department. He is always very helpful in any issues that I have with my car. He is always trying to help. More

Putting out the fires Had a problem with Quick lane service i had received. I called John, explained the problem and he me return the truck then placed on of his top Diesel Had a problem with Quick lane service i had received. I called John, explained the problem and he me return the truck then placed on of his top Diesel Techs for a full look over the F-250, and even had it detailed..Now thats what i call service. More

In and out in less than 1 hour, They dont mess around !!! I have purchased several cars from Palm Coast Ford and frankly wouldn't shop anywhere else! I support local economy and they are my hometown dealer. I have purchased several cars from Palm Coast Ford and frankly wouldn't shop anywhere else! I support local economy and they are my hometown dealer. They helped me get my credit repaired and back in business. I have sent many friends to work with them, and they all have had pleasant experiences If you want to be treated like a customer and not just a number, head to Palm Coast Ford and tell them I sent you, you will not be disappointed . Thomas Hickey-Palm Coast Florida More

Oil Rigs Serviced there ???? I called to see if they could do an oil change. Yes. Not busy so come by. Got there 6 mins later. Drove in. Stopped. Got out. Stood there. Four I called to see if they could do an oil change. Yes. Not busy so come by. Got there 6 mins later. Drove in. Stopped. Got out. Stood there. Four employees (plus others back and forth to booths)...per their shirts..stood in booths or about and not one said HELLO, can we help you....so after standing a while....Jacki came out went the OTHER way, spoke to a young lady, came to booth and STILL not a word to me. Another car came up in other isle, LADY got out, WHALA!! a gal went running to assist her. Finally I got pissed, walked over to Jacki and told her I had just called about an oil change. She took my name...thats it. Went inside.. WAITED OVER an HOUR. For an OIL CHANGE at a dealership NOT BUSY???? Car came out, friend and I went to get in and OH MY GOD...the drivers door threshold was slathered, for lack of a better word, in a muddy oily wet looking mess, like a rig operator hand had just come in out of the field and wiped his feet on my door sill. Front to back of door panel, NOT JUST A SMEAR people!!! PLUS door rest was blackened as well. HOLLERED JACKI!! She came over, I asked her WHAT IN THE #$%%^& is THIS MESS? She said...OH HON thats just wear and tear. SAY WHAT? Oily black mud on my cars threshold is "wear and tear?" Do I look stupid ???? Bought car few months earlier, detailed it myself week and a half earlier and door looked like it was the day I bought it. I showed her the door sill. Bring it back next week and we will detail it. HUH???? Next Week? I am to ride around with this crap on my door sill and door rest for a week until they can get to it to clean something that NEVER should have been put in and or on my car to begin with? Not even an offer of a rag or towel to clean it or do it themselves? I couldnt believe the nonchalant attitude when I drove up....except it seems if I was a woman I would have someone run right over to me....and take the info as to what I wanted done. But to bring my new Prius out, covered in an oily crap on the threshold and door rest and then say ITS WEAR AND TEAR??! Insulting!! I will NOT take the car there to be "detailed" nor an oil change nor anything else. Their service sucked worse than a 25 year old Hoover!! PLUS, when I left, I saw the "Maintainence needed" sign was still on. They hadnt even reset the dang oil change notice monitor. SO I had to turn around and show them...only to be drove back into garage....again to fix THAT! Piss poor service. DEPLORABLE TO SAY the least. Previous experience was looking to trade. Long story short...they kidnapped my keys and I had to ge UGLY and DEMAND my keys back that NO ONE seem to know where or who had them....I know that trick...wont ever give my keys up UNTIL the numbers have been crunched. Period More

Outstanding Service Tech. Kevin Tone has been outstanding not only is he friendly he knows how to treat the customer with respect and knowledge. He's a keeper! Kevin Tone has been outstanding not only is he friendly he knows how to treat the customer with respect and knowledge. He's a keeper! More

great experience Chris Smith was great, make sure you ask for him when you are looking to purchase a vehicle. He is knowledgeable about all makes and models. He let us Chris Smith was great, make sure you ask for him when you are looking to purchase a vehicle. He is knowledgeable about all makes and models. He let us take our time and browse the lot and look at many vehicles. No pressure and we actually enjoyed the time we spent purchasing our vehicle. Make sure you ask for him when you decide to buy. We recommended him to a family member and they also purchased a vehicle from him More

Jeff Moore was awesome he is my car Angel.He worked on my behalf when I was getting discouraged he told me its ok. Scott was awesome as well I felt thegbest customer service from the entire team. Thanks behalf when I was getting discouraged he told me its ok. Scott was awesome as well I felt thegbest customer service from the entire team. Thanks More