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Palm Springs Motors Ford

Cathedral City, CA

3.9
498 Reviews

69200 California 111

Cathedral City, CA

92234

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Showing 498 reviews

April 19, 2012

Overall experience was fantastic and the vechile was in wonderful condition incl. new tires.Our salesmen Mitch was extremely knowlegeable and we finished the transaction incl. all paperwork in 30 min. afte More

by Santa Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Mileusnic
Apr 25, 2012 -

Palm Springs Motors Ford responded

Dear Santa Rosa, Thank you for taking the time to write a review! Customer service is our top priority at Palm Spring Motors and we are happy to hear that Mitch was able to help make your experience with us that much greater. We will be sure to pass along the compliments. Congratulations on your new vehicle and we look forward to working with you again in the future! Sincerely, Billy Hays Internet/Fleet Manager

April 10, 2012

This girl knows her stuff and is on top of it. I would trust in her with any repair I needed for my Saleen Mustang. Whatever you pay her is not enough she is top notch. More

by lvbardude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genevee
Apr 12, 2012 -

Palm Springs Motors Ford responded

Dear Ivbardude, We appreciate you taking the time to write a review! Here at Palm Springs Motors, customer service is our top priority. We are happy to hear that Genevieve was able to make your time here that much more enjoyable. We will be sure to pass along the compliments and we look forward to servicing your vehicle in the future! Sincerely, Billy Hays Internet/Fleet Manager (760) 699-6644

March 18, 2012

MUST READ ALL OF THIS.crooks liars & cheats. I live far away and was buying a car from Ray & Ron they both are liars & cheats here is the story. i made an offer on the car they did not like it but the More

by skully67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roy & Ron or Ray
Mar 22, 2012 -

Palm Springs Motors Ford responded

Dear Skully67, Thank you for writing a review. Customer service is our top priority here at Palm Spring Motors and we try to make the car buying experience as smooth and easy as possible. Along with customer service, we also aim to offer the best in quality packages. We are sorry to hear that these options have negatively impacted your experience here. We hope to be given the opportunity to rectify the issues at hand and work with you in the future. Please feel free to contact me directly so I may resolve the situation. Sincerely, Billy Hays Internet/Fleet Manager (760) 699-6644

September 27, 2011

We have done business with PS Motors for over 30 years. As always, we were treated with great respect and friendly service. I will always reccomend PS Motors over any other dealership in our surrounding a More

by garylasalle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hildenbrand
Sep 29, 2011 -

Palm Springs Motors Ford responded

Dear Gary L, Thank you for your review of our dealership. I would like to thank you for your continued loyalty to Palm Springs Motors as well. I am pleased to hear that all of our staff consistently exceeds your expectations. I will be sure to pass along your gratitude to all of the staff. Sincerely, Billy Hays Internet/Fleet Manager

September 25, 2011

I have had a terrible experience with this dealer and their failure to provide customer service on my Ford Mustang. I have posted an illustrated account at: www.PalmSpringsMotorsStinks.com More

by Dissatisfied__Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
July 22, 2011

I was referred to Mike Beaty by a good friend. We talked about my needs for a truck. He suggested that I talk with Billy Hays after I looked online at some of the trucks. I did that and Mike had already tal More

by akuehl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Beaty, Billy Hays, Gilbert Alvarez
Jul 25, 2011 -

Palm Springs Motors Ford responded

Dear akuehl, Thank you so much for taking the time to write a review about our dealership. I am glad that Mike, Billy and Gilbert were able to exceed your expectations. I will be sure to pass on your compliments to the three of them. I hope you have a great time driving your new truck! Sincerely, Billy Hays Internet and Fleet Manager palmspringsmotors@gmail.com

November 18, 2010

Just tried to take my new F-150 into the Service Department for a bit of service (nothing serious). At the appointed time of 1:30 p.m. I was in Row 3 of the Service Area to see Ron, who as it turns More

by snipdog
Customer Service
Recommend Dealer
No
Employees Worked With
Ron Walker
Nov 19, 2010 -

Palm Springs Motors Ford responded

Dear snipdog, I am very sorry for the experience you had with us. Customer service is our number one priority and what you experienced is not a true representation of our dealership. I do hope that we can help you in the future and if you have any questions or concerns, please feel free to contact me. Thank you. Sincerely, Geoffrey Hill Service Director

January 09, 2010

Please see review at cardealercheck.com Basically they butcherd my car; I would get it back in worse condition than brought in. Grease everywhere and took 3 times to fix problem. They put 211 miles on my More

by lindaberman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
various
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