Palmen Dodge Chrysler Jeep Of Racine

Professional &prompt I came in for oil change & 4 tire balance/rotate My appointment was for 3:30 pm. Patty promptly took my keys & off to the service center it went. I I came in for oil change & 4 tire balance/rotate My appointment was for 3:30 pm. Patty promptly took my keys & off to the service center it went. I then occupied my time talking to parts mgr. About purchasing some items then sat in the customer care waiting area & watched TV & read through brochures of possible vehicle purchases. Before long Patty was bringing my keys back & saying I'm all set .... approximately 1hr 20 some minutes "fantastic" I barely noticed ,everything is clean , staff seems friendly & engaging & most of all my car was as clean as I brought it in that's a plus & that's why I keep coming back . Thanks patty& crew. More

mirror & oil change very smooth and fast thanks to Patti Ostergaard! She is the best service rep ever! Do not ever let her go! She is very honest and extremely depend very smooth and fast thanks to Patti Ostergaard! She is the best service rep ever! Do not ever let her go! She is very honest and extremely dependable More

Oil change and pricing on a set of new tires Wally helped us out getting our oil change done on our 2019 Jeep Cherokee. He also gave us 3 quotes on new tires for our 2013 Dodge Dart. He was ve Wally helped us out getting our oil change done on our 2019 Jeep Cherokee. He also gave us 3 quotes on new tires for our 2013 Dodge Dart. He was very friendly, helpful and a pleasure to deal with. More

Frustrated Once again I had a problem. They forgot to put the top to the battery back on. They set it by the wipers so when I went to wash my windows it flew off Once again I had a problem. They forgot to put the top to the battery back on. They set it by the wipers so when I went to wash my windows it flew off . Had to turn around and pick it up and figure out what it was . More

Oil change Oil changes take way too long. Did offer free shuttle service which is needed for the amount of wait time. I learned after my first oil change at 2 Oil changes take way too long. Did offer free shuttle service which is needed for the amount of wait time. I learned after my first oil change at 2 hours. Both oil changes were scheduled at least 5 days before the appointment. 1st oil change = 2 hours 2nd oil change = 2.5 hours 3rd one= Going somewhere else. More

Oil change The lady who took care of me was super nice and friendly. She even brought to my attention that the battery in my key fob needed replacement and aske The lady who took care of me was super nice and friendly. She even brought to my attention that the battery in my key fob needed replacement and asked if they could help. More

New vehicle purchase The whole team at Palmen are great. Highly recommend working with them any chance you get. Much appreciated! Thank you all for your assistance. 5 star The whole team at Palmen are great. Highly recommend working with them any chance you get. Much appreciated! Thank you all for your assistance. 5 stars! More

GREAT SERVICE BROUGHT MY JEEP IN FOR SOME WARRENTY WORK. THE CAR WAS FIXED THE FIRST TIME IN A TIMLY MANNER AND I WAS TAKEN CARE IN A FRIENDLY AND CARING MANNER. BROUGHT MY JEEP IN FOR SOME WARRENTY WORK. THE CAR WAS FIXED THE FIRST TIME IN A TIMLY MANNER AND I WAS TAKEN CARE IN A FRIENDLY AND CARING MANNER. More

New Jeep thanks to Brett!! After dealing with many salesmen at different dealerships, it was refreshing working with Brett Sopocy. Brett was honest and upfront, never pushy or After dealing with many salesmen at different dealerships, it was refreshing working with Brett Sopocy. Brett was honest and upfront, never pushy or phony. I would definitely buy from him again, and will be telling everyone about my experience with him and Palmen. Thanks Brett! More

Had air bag recall fixed. Had to get my air bag recall fixed. Told me it would be appox 2hrs, surprisingly it was done in about and hour, and free car wash!! Very clean place. Had to get my air bag recall fixed. Told me it would be appox 2hrs, surprisingly it was done in about and hour, and free car wash!! Very clean place. Very nice people. I will be back if I have any other needs. 👍 More