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Palmen Dodge Chrysler Jeep Of Racine
Racine, WI
2,529 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,529 reviews
April 14, 2021
I saw the listing for my new Jeep Compass online via CarGurus. It was listed for a lower price than the car had on its info sheet. At first I was concerned at the price difference and made that known. S CarGurus. It was listed for a lower price than the car had on its info sheet. At first I was concerned at the price difference and made that known. Sergio was great, he reassured me that they would be price matching to the online listing. He was very personable, nice and humble. He did try to offer all the extras, but I politely declined and he didn’t push or become aggressive when I said no. (Which I have seen at other big name car dealers.) There was a bit of a hiccup, when paperwork went back to the financial guy. Which can happen, it can be like a game of telephone, where things can be worded differently or misunderstood. Especially since I used my own lender. We ended up getting corrected and all is good! More
by Arlena P.
Verified Customer
April 14, 2021
Great salesman, really take the time to help find what I was looking for and easy to work with. Second car from him and hopefully more to come was looking for and easy to work with. Second car from him and hopefully more to come More
by Steve
April 13, 2021
Patti was wonderful once again taking getting my car in and taking care of the problem. The extended warranty didn’t cover the problem so it was expensive to have it done there but Patti was terrific!! and taking care of the problem. The extended warranty didn’t cover the problem so it was expensive to have it done there but Patti was terrific!! More
by Guyskido
Employees Worked With
April 13, 2021
Service is always good. Always get in on time & it usually takes about the amount of time they tell me. I’m very happy with the service I get there. usually takes about the amount of time they tell me. I’m very happy with the service I get there. More
by larryo7540
April 13, 2021
Wally was great! I mixed up my appt time but he was still able to help me. The pricing was very fair also! Scheduling the appt was somewhat difficult as the service center was busy. able to help me. The pricing was very fair also! Scheduling the appt was somewhat difficult as the service center was busy. More
by kutz.lauren
Employees Worked With
Wally Clark
April 13, 2021
Very professional service rep and did the work in a timely manner. Patti was very knowledgeable. The schuttle person Gordy was very pleasant and friendly. timely manner. Patti was very knowledgeable. The schuttle person Gordy was very pleasant and friendly. More
by Lindaroy
Employees Worked With
April 13, 2021
I brought my car in for an unexplained noise and they found the problem quickly and resolved it. No charge as I was under warranty. Very pleased. found the problem quickly and resolved it. No charge as I was under warranty. Very pleased. More
by scoates25
Employees Worked With
Timothy Delord
April 13, 2021
Service personnel are very friendly and knowledgeable. The service facility is near and accessible. The service building is clean and updated and offers free WiFi and phone charge. The service facility is near and accessible. The service building is clean and updated and offers free WiFi and phone charge. More
by John
Employees Worked With
Wally Clark
April 13, 2021
Wally just seems to be lacking in customer service skills completely. I dread having to bring my vehicle in for service because of him. The lacking service department is the only reason why I would not want completely. I dread having to bring my vehicle in for service because of him. The lacking service department is the only reason why I would not want to purchase another vehicle from this place. More
by Paty
