Back

Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,529 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
Contact Dealership

8320 Washington Ave

Racine, WI

53406

Directions

By Type

Showing 2,529 reviews

October 05, 2020

The only complaint I have is when I bought the vehicle a year and a half ago I complained about the front brakes Looking bad.Then when I took it in for this last service you said the rotors and pads were ba More

by G.Sjuggerud 60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Brinkman, John Caretta, Wally Clark
October 05, 2020

We had replacement key fobs ordered and programmed. The staff was very friendly and helpful. Service was speedy and the waiting area was comfortable and spacious. More

by raulphv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
October 02, 2020

Not happy with the service I got. When I bought the truck their was a problem with the brake assist. I was told it would be taken care of but lt was not. So poor service not happy. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Zeihen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Clark
Oct 19, 2020 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review and taking my call the other day. Both are appreciated, as all customer feedback is valuable and helpful to our dealership. I am glad we were able to discuss your situation and us both having a better understanding of where things are at right now, nearly five months after your purchase. Please feel free to contact me or Bob directly if you change your mind and wish to have the repairs done with us paying half of what you were quoted and we can get that set up for you, while also providing a loaner vehicle if you wish. Thank-you for your patience and understanding, and have a nice day! Jim Brinkman Customer Relations Mgr. Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

October 01, 2020

Palmen Motors is where I go for excellent customer service, the JEEP brand, and all around great team. Patti Jo Ostergaard, Service Advisor, is an asset to the team. When I go for service, she ensur More

by KUHLMAN2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Good service overall, fairly quick in time and good value price. An offer of a drink would have been good - but COVID-19 makes that more challenging than before. More

by M E Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

Bob Zehein was great to work with. Knowledgeable, not pushy, and really listened to what I wanted. Financing was smooth and quick. Overall very welcoming and wonderful experience. More

by cornelius_ej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Zeihen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
September 30, 2020

I will continue to use Palmen as long as you keep the fantastic reps in the service department! They are very nice and informative, every time I show up. More

by jbecker0717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
September 30, 2020

Great to work with. Second vehicle purchased in last year. Nick was great in his efforts to make a deal. Nick is a 10/10. More

by Renegade20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barsuli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn
September 30, 2020

Tim is the “bomb”! I feel good coming in for service. The techs do a great job on my Jeep too. You are my go to dealership forever, Ewald sucks. Peace ☮️ Paula More

by pjlayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
September 30, 2020

I walked in the door and Chuck was there to greet my self and my wife with a smile and a hand shake. He asked questions as to find what we needed and wanted. He checked into financing at the payment we wante More

by kero_olsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Amburn, Chuck Schovain
...
88
...