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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,529 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,529 reviews

September 24, 2020

Very accommodating! Service is 10. Always satisfying. My right rear passenger side tire was leaking air. There was something in the tread and had it repaired . they're very helpful and worked me in the sche More

by Kathryn Hess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
September 23, 2020

The people always so nice Whenever I have to have service done on one of my Jeeps. Very accommodating and friendly and the shuttle service is awesome. I don't know if anywhere else that picks you UP, not jus More

by norman.lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
September 23, 2020

I am a loyal customer and feel i get a good deal when i go to palmen and i am very happy with my purchase More

by Jiosredkar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn, Tom Berlin, Teddy Hendrix
September 22, 2020

Great place to take my truck to get service. Patty in service is great to deal with. I have recommend the dealership to lots of friends and family. More

by ezab24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Wally and the crew did a great job and really took care of our ssrvice needs. We appreciAte the service and love this dealership. Thanks for everything! More

by cyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Gedgaudas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Clark
September 21, 2020

Great experience! They gave me top notch service and a decent price on my trade in. I’m very happy with my new Ram 1500! More

by jayarmbruster1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Collins
September 18, 2020

It was a super easy process to deal with Teddy and Bob. I have bought many cars over the years and had bad experience, but this was a delight. More

by Mcarpen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Zeihen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
September 18, 2020

Nick understood how we felt about purchasing vehicle Nick understood how we felt about purchasing vehicle made us feel comfortable in a very hard decision for us.Best salesperson we have had Palmen More

by Di
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barsuli
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2020

Brought car in for broken door lock. We’re told by dealership that parts surrounding lock would Most likely break during repair. Those parts are not covered by extended warranty. Dealership has no co More

by Tammi Clementi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Caretta, Wally Clark
Oct 02, 2020 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for the review and your patience and understanding during this confusing situation. It is my understanding that we did indeed get things all worked out with the parts issue and coverage for this repair with the warranty company, and that everything has been taken care of as of Thursday, October 1. I apologize for any inconvenience this may have caused, but sometimes warranty companies try to look at things strictly in black and white, and only consider the gray area once coaxed to do so either by us, the customer, or both. I hope we have been able to regain your trust and will continue to be here for you if you need anything in the future. Please feel free to contact me directly if there is anything else you need or wish to discuss, and I will be glad to try to help. Sincerely, Jim Brinkman Customer Relations Mgr. Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

September 17, 2020

Nick and Ted are the best. They were great throughout the process and I could not be happier. I will be referring more to them More

by VHUBLI16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barsuli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
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