Palmen Motors - Service Center

I’ve been doing business with Palmen for years. The staff is always so friendly and accommodating. They got me in and out quickly and even had the vehicle washed & vacuumed! Great job! is always so friendly and accommodating. They got me in and out quickly and even had the vehicle washed & vacuumed! Great job! More

Paul Cochrane was great as usual. Kept me updated throughout the process and got me in and out quickly. Love the clean, comfortable facilities too! throughout the process and got me in and out quickly. Love the clean, comfortable facilities too! More

Courteous staff and comfortable waiting area with desks and Wi-Fi. Rather pricey, but do advise some prices up front for maintenance that is due. and Wi-Fi. Rather pricey, but do advise some prices up front for maintenance that is due. More

Scammers I took my van in for service because my mechanic was not able to work on a seat belt safety issue. The service was way overpriced. Afterwards, they re I took my van in for service because my mechanic was not able to work on a seat belt safety issue. The service was way overpriced. Afterwards, they recommended more than $700 in additional service. I took the van straight to my regular mechanic, who looked the van over and then laughed. "You don't need anything done. They are trying to scam you." In addition, a service rep never acknowledged me in line, talked poorly about other service people, and a manager who did help me took items off of the bill that "aren't really needed." Then why were they on the bill? A few days afterwards, the manager did compensate me for some of the service amount, which was a redeeming quality. More

Service of my Jeep Wrangler Easy and smooth service experience from start to finish!!! My service advisor Charlotte Stine was awesome. She got my Jeep checked in quickly, with Easy and smooth service experience from start to finish!!! My service advisor Charlotte Stine was awesome. She got my Jeep checked in quickly, with an immediate followup text providing her contact info should I need anything, got me a shuttle ride home (with no waiting around time), provided updates as the diagnostic on my Jeep progressed, called me when Jeep was ready. More

Double check your warranty before paying for service. Ron told me my maxcare coverage did not cover wiring harnesses. I requested a copy from Mopar of my agreement and it showed it was covered. He still s Ron told me my maxcare coverage did not cover wiring harnesses. I requested a copy from Mopar of my agreement and it showed it was covered. He still said it wasn't and that I owed $450. I called Mopar and they said it should be covered. After finally getting the dealership to call, they were told it was covered. More

Great service! Very friendly service personnel! Very quick service! Waiting room was very clean! Would recommend this dealer to all! Free coffee and cookies in Very friendly service personnel! Very quick service! Waiting room was very clean! Would recommend this dealer to all! Free coffee and cookies in waiting room. More

jim l shelly was friendly and quick with recall issue, waiting room was nice, but you need more product booklets for reading, you did not have durango and j shelly was friendly and quick with recall issue, waiting room was nice, but you need more product booklets for reading, you did not have durango and jeep vehicles More

GREAT SERVICE!!! Scott Hoak did an excellent job providing several updates while my truck was in for service. I got it back sooner than expected and also sparkling cle Scott Hoak did an excellent job providing several updates while my truck was in for service. I got it back sooner than expected and also sparkling clean! More

GREAT SERVICE!! Most people don't enjoy going in for service but the staff at Palmen is always very courteous and make it a pleasurable experience. Thank you and keep Most people don't enjoy going in for service but the staff at Palmen is always very courteous and make it a pleasurable experience. Thank you and keep up the god work! More