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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,629 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,629 reviews

June 20, 2025

I'm pretty happy with this dealership service area generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing f More

by mollykingdvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

The vehicle was at Palmer for warranty repairs and very happy with the service dept. More

by tfondy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our service department! Providing top-notch service is our priority, and we're glad we could meet your expectations. Thank you for the positive feedback!

June 19, 2025

Was told 30 minutes for oil change. Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented More

by rparivechio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Cruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Fantastic experience working with Mike! I usually dread the back-and-forth negotiations that come with buying a car, but Mike made the entire process incredibly smooth and straightforward. More

by Khaiskhan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton
Jun 20, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your fantastic experience, Khaiskhan! Mike and Peyton truly embody our commitment to smooth, customer-focused service. Thank you for recognizing their efforts. Enjoy your new ride!

June 18, 2025

Sarah in the service writer was great. Great communication and understood the issue with my jeep. I really appreciate all her help. More

by seanneely88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jun 20, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We're thrilled to hear that Sarah provided great communication and support with your Jeep. Your appreciation will surely be passed along to her and the team. We look forward to assisting you again!

June 17, 2025

Great people. Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! More

by GWALTNEY4801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear about your positive experiences over the years. We look forward to continuing to serve you!

June 17, 2025

Hiram & team always go above and beyond making sure my truck is well taken care of and up to date with all services. More

by dinodiaz8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Morales
Jun 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We're thrilled to hear that Hiram and the team are taking excellent care of your truck. Providing top-notch service is our priority, and it’s great to know you’re satisfied. We look forward to seeing you again!

June 17, 2025

Nice service team - it was an easy process and we enjoy this dealership as compared to others. More

by DANANDSTACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback! We're thrilled to hear you had an easy experience with our service team. We strive to make every visit enjoyable and appreciate your support in choosing us over others!

June 15, 2025

Deal on the truck was pretty good. Played games on the financing. My interest rate is way higher than should be for my credit score. More

by Freddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback, Freddy! We're glad you found a good deal on your truck. We strive for transparency in financing, so your insights are valuable. We'll work on improving that aspect to better serve our customers.

June 14, 2025

Rich was wonderful! He went above and beyond to find out that it was still under warranty and got it fixed under the warranty! He did not need to do that, but he did the More

by joy_cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Jun 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Rich. Our team always strives to go the extra mile for our customers, and it’s great to know that his efforts made a difference for you. We appreciate your support!

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