Palmer Dodge Chrysler Jeep Ram

Quick & easy buying process I was transitioning from a "mom car - SUV" to a fun car and let Kurt Taylor (salesman) know what I was looking for before going to the dealership. Ku I was transitioning from a "mom car - SUV" to a fun car and let Kurt Taylor (salesman) know what I was looking for before going to the dealership. Kurt sent me several different types of available vehicles. When I arrived at the dealership, Kurt had the vehicles ready for me to look at and test drive. I was not pressured to buy anything. I went home to think about my decision and let him know that I decided on one of the vehicles I test drove. He got the vehicle ready for delivery for the next day. I went to the dealership to sign the paperwork and the vehicle was mine! I had my own financing but they offered competitive financing as well. This is the second (barely) used vehicle I have purchased from Kurt in under a year. He's a knowledgeable, personable and no pressure salesman. More

Great Experience I had to get a running light changed and oil checked. I was in and out in 30 minutes. The service advisor Chelsie greeted me quickly and a smile on I had to get a running light changed and oil checked. I was in and out in 30 minutes. The service advisor Chelsie greeted me quickly and a smile on her face. I asked to have a running light replaced . Also, I had a previous issue a month ago with low oil and the service department checked it then, but it appeared a little low on this visit. Chelsie suggest we put it on the rack and check it. Since there was no visible leaks at my home, she checked the air filter to see if the PCV needed changing and it did. She assured me it could wait a few weeks until I got it back in, but to check the oil regularly. Chelsie was professional and appeared very knowledgeable. More

Amazing customer service. Staff was very knowledgeable and eager to help us! They listened to our concerns and were very diligent in helping us with our trade and purchase. and eager to help us! They listened to our concerns and were very diligent in helping us with our trade and purchase. More

I have had the worst experience here. I bought a new redeye hellcat that I've had some issues with and these guys, with the exception of a few, are terrible. My brother also bought a trackhawk from palm redeye hellcat that I've had some issues with and these guys, with the exception of a few, are terrible. My brother also bought a trackhawk from palmer. When we got there and the salesman saw us, he handed us off to the youngest salesman there. I'm not assuming this, the younger salesman told us that the original guy was mad because we actually bought a car. While my brother was buying his jeep I saw the redeye and a few months later I went and bought one from palmer. My salesman was very nice except that he knew very little about the car I was buying. He told me to go on YouTube and watch videos to learn about all my cars features. I still don't understand how some things work on my car. I also bought some tires and let them put them on. They told me the tires came in and I drive an hr to get them and when I get there they say they don't have them. So then I'm told it will be a week before the tires get here. I left pretty mad. I get home and about an hr later they call and say the tires just got there. To make a long story short, this place will lie so much it's not even funny and when you bring it up, they seem to not care and shrug their shoulders. Its insane to me. I even tried to talk to 2 different people about a jeep, one was a sales manager, and they didn't even act like they cared or that I was wasting their time. One guy even said the jeep I was looking at was a "recon" it's a Rubicon. I wish dodge would do something. I paid a lot for my car and I have to deal with them because of the cars issues. And yes I already took mr car to a different dealership to let them look at the problem and they say something completely different. I need help. I feel like they are going to just take parts off and just try stuff. I shouldn't have to be doing all this in a new car. Also my salesman and a lot of others are not listed or pictured below. More

Very knowledgable about jeeps and jeep culture. Large selection available. Personable and relatable. Competitive pricing on new models and willing to order to suit. 5 stars selection available. Personable and relatable. Competitive pricing on new models and willing to order to suit. 5 stars More

Very nice setting up the appointment and answering all my questions !!! Service was fine and done on time . Everything I was told was going to be done was done on time questions !!! Service was fine and done on time . Everything I was told was going to be done was done on time More

Michael was on top of everything. Efficient service and good communication. Diagnosed and corrected my brake issue and had the car back to me next day with little interruption to my life. good communication. Diagnosed and corrected my brake issue and had the car back to me next day with little interruption to my life. More

Lee was a great salesman who provided excellent service which, after visiting two other dealerships that day and driving an hour, I needed. He made sure I knew how to operate every part of my Jeep before I which, after visiting two other dealerships that day and driving an hour, I needed. He made sure I knew how to operate every part of my Jeep before I left. If you go to Palmer, talk to Lee! More

Amazing Experience This dealership is approximately 4.5 hours from where I live, but while travelling through the area, I stopped to look at a vehicle. I met a salespers This dealership is approximately 4.5 hours from where I live, but while travelling through the area, I stopped to look at a vehicle. I met a salesperson, Korey, who was so easy to work with and did not pressure in any way. He found the vehicle I wanted and it was the easiest process that I have ever had with a dealership. When I came to take delivery, I was in and out within 30 minutes! More

Luis was great, he explained possible outcomes when I dropped off my vehicle. When Luis called he clearly explained what to expect when picking up my vehicle. I appreciate him mentioning that drop off is dropped off my vehicle. When Luis called he clearly explained what to expect when picking up my vehicle. I appreciate him mentioning that drop off is preferred to allow for maximum time and attention to my concerns. More