Palmer Dodge Chrysler Jeep Ram

Took a couple trips but it all worked out Had to get new tire and rims and oil change and the team was very helpful in giving options. Didn’t get all the sensors from the tires moved over the Had to get new tire and rims and oil change and the team was very helpful in giving options. Didn’t get all the sensors from the tires moved over the first time but Thomas saved the day and got it taken care of the next day! More

A Service Center You Can Trust I had some deferred maintenance on my Jeep. Thomas took my car, gave me the complete list, but didn't pressure me to get anything done. He told me wha I had some deferred maintenance on my Jeep. Thomas took my car, gave me the complete list, but didn't pressure me to get anything done. He told me what is most important as far as safety is concerned, and I really appreciated that. It's nice to have a place you can go and trust that their goal is your safety and not to squeeze your wallet. More

Great experience Thomas was super helpful, not pushy, listened well to what our interests. No pressure, friendly staff and process. Family-feel to the dealership was Thomas was super helpful, not pushy, listened well to what our interests. No pressure, friendly staff and process. Family-feel to the dealership was evident. More

service excellence Service department always does an amazing job....appreciate their professional approach. Always do a very good job in a timely manner. Have always bee Service department always does an amazing job....appreciate their professional approach. Always do a very good job in a timely manner. Have always been flexible to my schedule. More

Excellent Service When I arrived at Palmer, they were packed, but I still felt very well taken care of. Thomas arranged for me to to have a ride a home, and then sent t When I arrived at Palmer, they were packed, but I still felt very well taken care of. Thomas arranged for me to to have a ride a home, and then sent the shuttle back to pick me up when my car was ready. I appreciated the quick turn-around time, friendliness of the staff I encountered and the great service! More

Sometimes the car wins This visit took much longer than the standard stop, and of course my car would not replicate some of the issues I had been having. But Thomas and the This visit took much longer than the standard stop, and of course my car would not replicate some of the issues I had been having. But Thomas and the team still took good care of us and were easy to work with. More

Thomas Pappas did a great job! Thomas Pappas did a great job helping me with getting a couple safety recall items and other service items taken care of after the first person I deal Thomas Pappas did a great job helping me with getting a couple safety recall items and other service items taken care of after the first person I dealt with didn't get back to me when I first called asking what needed to be done to get service process started. More

Good Service Consistent service with great pricing! The team always keeps the customer’s experience first. I have worked with Luis twice this year and he has al Consistent service with great pricing! The team always keeps the customer’s experience first. I have worked with Luis twice this year and he has always taken great care and consideration with my vehicle! More

Saved me from a dead battery First, let me say I have used Palmer Dodge service since 2000 and have had exceptional service every time. I brought my 2011 Jeep in for a scheduled First, let me say I have used Palmer Dodge service since 2000 and have had exceptional service every time. I brought my 2011 Jeep in for a scheduled oil change. While doing the normal checks, they saw that my battery was not charging. They ordered a battery for me and got it and installed it while I waited. My total time there was still less than 2 hours. I recommend them highly. More

Unprofessional and untrustworthy worst buying experience I have ever had. If it weren’t for the Jeep being a gift for my daughter (who had her heart set on this specific one) I would worst buying experience I have ever had. If it weren’t for the Jeep being a gift for my daughter (who had her heart set on this specific one) I would not have purchased here. Staff was unprofessional (including management). made my wife and kids feel uncomfortable. Sales person was unknowledgeable and pushy. Finance lied about finance rates. Will not recommend. Will never shop here again. More