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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,599 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,599 reviews

September 18, 2019

Speedy service and a smile I was quickly checked in. The service was completed quickly and with no issues. Everyone was super friendly, which always makes a difference. The wait More

by ronwhited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

September 17, 2019

Service Dept I worked with Luis in service and he was awesome!! I had taken my car in several times with AC problems. This last time the service manager and Luis More

by shan brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Torrers
Sep 17, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to share your experience with us! We're so pleased our team was able to get to the bottom of your AC! We hope to see you again next time.

September 17, 2019

Great experience I had some work done on my ram 1500, and they were priced right and quick service. Thomas did an awesome job throughout the whole service in keeping More

by rickrothschild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Sep 17, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad Thomas was able to get you in and out of the shop in no time at all. We hope to see you again next time!

September 16, 2019

Easiest Transaction EVER!! I found the Jeep I wanted on Car Gurus. I sent an email to Palmer DCJR asking if we could negotiate by email and what was the best price, after about More

by KIMPOTEETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Blythe and Chris
Sep 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to share your experience with us! We truly appreciate you taking the long drive to come down and get your Jeep from us! We hope you enjoy your new ride for years to come!

September 16, 2019

Great experience Neal was awesome! After sub par service the last time I was there Neal stepped up, did the right thing and got me in and out quickly. More

by rmburnette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal
Sep 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for giving us another chance! Our guest's happiness is extremely important to us and we're so glad Neal was able to provide you with outstanding service. We hope to see you again next time.

September 16, 2019

Service rep Thomas Pappas was the service writer and was very understanding of the situation with the situation and got me in and out quickly even after an issue More

by joefinn71
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas pappas
Sep 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to leave this awesome review! We know your time is valuable which is why we work hard to get you in and out of the shop in a timely manner. We hope to see you again next time.

September 16, 2019

Really Fast Oil Change Hiram was on top of his game I was there around 8:30 by 10 :00 my truck was ready to go Was really fast More

by mpb33
Recommend Dealer
Yes
Employees Worked With
Hiram
Sep 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's awesome! We're thrilled Hiram was able to get you in and out of the shop in no time at all! We hope to see you again soon!

September 16, 2019

pretty good overall Other than the dealership not making me aware that the truck was missing a rubber miss underneath it, the purchase processs was easy. But I recommen More

by DYLANTRAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
“Gabby”, DJ Wilks
Sep 17, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for taking the time to leave a review. I am so sorry to hear about the missing rubber part. We pride ourselves on offering the highest level of service and hope you will consider discussing this matter further. Sincerely, Jody Cruce, VP, 770-410-1111

September 15, 2019

Good experience - better than I expected. With a busy schedule, I try to stay away from dealerships b/c of the high pressure tactics and transient sales staff that have no interest in the cust More

by MARSHALLMYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Brandon
Sep 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are committed to providing our customers with a laid-back car-buying experience so you can purchase a new vehicle that is right for you without feeling pressured to make a decision. Please don't hesitate to reach out if we can ever be of further assistance.

September 15, 2019

Awesome customer service Good customer service everyone very friendly and helpful. All departments are very friendly and answer any questions I might have. My experience was g More

by rangel.amy27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Thomas
Sep 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We're thrilled you enjoyed your experience with our team! We hope to see you again next time!

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