Palmer Dodge Chrysler Jeep Ram

Great experience The sales man was knowledgeable very energetic and eager to help find a vehicle that would meet my needs. I am more than satisfied with my experience The sales man was knowledgeable very energetic and eager to help find a vehicle that would meet my needs. I am more than satisfied with my experience More

Cautious / Suspicious Buyer I was once taken advantage of in my youth by a dealership no longer in business. I even remember the salesman's name after 25 years and the exact cir I was once taken advantage of in my youth by a dealership no longer in business. I even remember the salesman's name after 25 years and the exact circumstance. It was my first new car purchase, my first loan after a terrible divorce, it was very important. I never gave that dealer another kind word or dollar after I found out what they had done in relationship to what they told me or the high pressure technique they used. This experience was the complete opposite of what I had experienced in my early twenties. This is my family's fifth vehicle from them and my personal second. They also do all my required services. You can't go wrong, go see Kurt Taylor and DJ Wilks. More

Best car buying experience After visiting many dealerships, Palmer Dodge was the first to acknowledge me as a customer. Within one minute of pulling into the dealership, we were After visiting many dealerships, Palmer Dodge was the first to acknowledge me as a customer. Within one minute of pulling into the dealership, we were greeted by Payton who helped us through the car buying experience. He wasn’t pushy either. He was knowledgeable in the vehicles on the lot, and helped us decide on a Dodge Ram. Chris, the finance specialist, and Nick, the general sales manager were all very helpful and personable, and made sure we were happy with our purchase. Even though it was crowded with many customers, the process of buying a truck was smooth, quick, and enjoyable. They have a customer for life. More

They are always friendly and helpful The service dept is awesome! Always friendly and fast. Every person I have come across is awesome and really appreciate the way they explain things. The service dept is awesome! Always friendly and fast. Every person I have come across is awesome and really appreciate the way they explain things. More

Awesome Experience Every person we came into contact at Palmer Dodge was professional, knowledgable and friendly. From the minute we pulled into the parking lot, until Every person we came into contact at Palmer Dodge was professional, knowledgable and friendly. From the minute we pulled into the parking lot, until the minute we left we had a great experience. First time I have bought a car and not minded the process. I will definitely do future business with Palmer Dodge. More

Great Service I had a minor issue with my wrangler and they got it fixed faster than planned, and told me exactly what was wrong with it. They also quickly got me i I had a minor issue with my wrangler and they got it fixed faster than planned, and told me exactly what was wrong with it. They also quickly got me into a rental car to take until I could get my vehicle back. More

Easy no hassle buy Did lots of research beforehand and was settled on the vehicle model and price before contacting you all. Payton helped me the whole way from the init Did lots of research beforehand and was settled on the vehicle model and price before contacting you all. Payton helped me the whole way from the initial calls to my arrival and departure and was great to work with. Very happy with my purchase and will come back for future purchases. Thanks More

Unprofessional Experience I had a horrible experience with this dealership. It’s been over a month since I purchased my used vehicle. Among several cosmetic and mechanical issu I had a horrible experience with this dealership. It’s been over a month since I purchased my used vehicle. Among several cosmetic and mechanical issues that weren’t addressed I also still haven’t received a tag or license plate. The bank I financed the purchase with also just notified me that Palmer Dodge Chrysler Jeep Ram never sent a copy of my title or lien to them, which is going to change my interest rate. When I call to get this resolved I’m cycled through different departments and put on hold for up to half hour before I actually get to talk to someone. I’ve had a very negative experience working with this dealership and I’d highly recommend looking for a car elsewhere. More

Good result but didn’t get serviced timely Good result in service but didn’t give it timely service. We had made an appointment for 830 in the morning we actually dropped off the car the nig Good result in service but didn’t give it timely service. We had made an appointment for 830 in the morning we actually dropped off the car the night before. Expecting a call sometime that morning I called the service center at 1:30 and they still hadn’t had a car in service after we had made an appointment for 830 in the morning we actually dropped off the car the night before. Expecting a call sometime that morning I called the service center at 1:30 and they still hadn’t had a car in service center. they did finally call at nearly 3 o’clock explained the situation however they didn’t have the parts in the shop to complete the fuel pump repairs. They did offer us a rental at no charge but we had to come and pick it up.Long start was fixed immediately. We just drove to Wisconsin yesterday and noticed gas mileage was better as well. Also noticed we had some clicking relay noise under the dashboard that had stopped as well. . Your service was good, however I clearly wouldn't expect this sort of failure with car with only 85k. Since we got the car we have had water pump failure a air conditioner compressor failure and this fuel pump failure. I have never had this many failures on car with sort of mileage. More

Oil Change Palmer Dodge was very efficient getting me checked in for my oil change and the oil change was finished before the estimated time which was very conve Palmer Dodge was very efficient getting me checked in for my oil change and the oil change was finished before the estimated time which was very convenient for me. More