Palmer Dodge Chrysler Jeep Ram

Honest, Fast, Easy The title says it all, the salesmanship was outstanding for honesty, transparency, and speed. I was at a competitor dealer working out financing and The title says it all, the salesmanship was outstanding for honesty, transparency, and speed. I was at a competitor dealer working out financing and they came at me with a ludicrous rate, I knew my credit and what I was willing to pay on interest and wasn't even haggling on price. It took the competitor dealer 4 attempts to get the financing where it should have started, that gave me 2 hours to contemplate my purchase and find a close match at Palmer. I called Palmer while sitting in the competitor sales office, gave them my info over the phone and 5 minutes later were ready to go on a Wrangler with more options with the correct financing terms verbally. We left and headed over, competitor could match, they had the Jeep ready and within 10 minutes working with Tony White, were in the Finance Managers office, DJ signing. While we were signing our Salesman, Tony, took the vehicle to fill up with gas and detail and literally pulled around as we walked out the sales managers door. Start to finish was 30 minutes from phone call to driving off the lot. I've bought new and certified cars from just about every brand dealer and I was laughing at how easy they made it. In today's world of internet transparency, and speed, Palmer put the internet dealers, and regular dealers to shame and delivered faster than Amazon. Great work! More

Customer Service Wow! Dawn and Ryan were fantastic getting my Jeep in and out quickly. The customer service area is clean with plenty of room. This is a wonderful pla Wow! Dawn and Ryan were fantastic getting my Jeep in and out quickly. The customer service area is clean with plenty of room. This is a wonderful place to bring your car, truck or Jeep. More

They took care of the issue. My car was fixed as it should have been under the warranty, but I wish they would have charged my care before I picked it up - it is a Hybrid. My car was fixed as it should have been under the warranty, but I wish they would have charged my care before I picked it up - it is a Hybrid. More

Everyone was so nice and wanted to reach a price we agreed o Our experience at Palmer Dodge Jeep was amazing! We are repeat buyers from this dealership. Quinten spent a couple times with me helping me see what Our experience at Palmer Dodge Jeep was amazing! We are repeat buyers from this dealership. Quinten spent a couple times with me helping me see what was on the lot. He wasn't working the day we went to purchase - Corey was there. He did a great job helping us make a great deal that we were happy with. The manager was kind and helpful and excited for us, the finance guy was great too. It was a very nice experience - unlike other dealerships we visited. More

Breath of fres air I emailed Steve pics of my truck to trade in and we worked out s deal on the phone. Once there, the deal went as planned. No bait and switch I emailed Steve pics of my truck to trade in and we worked out s deal on the phone. Once there, the deal went as planned. No bait and switch More

3 days and backup camera was still not fixed. I scheduled appointment online for 9am on a Monday to fix backup camera, fix squeak in the steering and check issue with shaking when braking. Next da I scheduled appointment online for 9am on a Monday to fix backup camera, fix squeak in the steering and check issue with shaking when braking. Next day told nothing found wrong with camera or steering, but would lubricate the steering and do an update on camera/Nav. system. Brake pads worn and wear on rotors so agreed to have replaced., although shaking issue occurring before 60000 miles. Called on Wed car is ready.for pickup and backup camera still not working. Charged for steering which maxcare warranty indicated steering is part of warranty. Nothing on brakes was covered by warranty. I own 2 300s and my family has 2 dodge chargers, so far this has been the worse experience with getting repairs and warranty coverage. Also I was walking the used car lot for over 30 minutes as we may be purchasing another car but not one sales person (and there were some in the area) came up to ask if I had any questions or needed assistance. More

Fast, efficient & Courteous Service I came in for the routine, unscheduled oil change and tire rotation service. It was handled very quickly. At the same time, I asked that they take a l I came in for the routine, unscheduled oil change and tire rotation service. It was handled very quickly. At the same time, I asked that they take a look at a door handle that had been damaged by an attempt at unauthorized entry. Needed parts were identified fluently, but because they were non-stock, I wasn't expecting that they would be available or prepared to make the repairs on the next day. They were and the job was done. The Service team was professional and courteous and knew their business. The repairs could not have been handled better. More

Thomas Pappas made my experience terrific. He was professional, courteous and knowledgeable. I highly recommend working with him and the Palmer service department. made my experience terrific. He was professional, courteous and knowledgeable. I highly recommend working with him and the Palmer service department. I will be back. More

Quick, convenient and great price! Needed to get a safe reliable car for my teen driver- was in and out and very pleased with the ease of the process and love our new Jeep Compass!!! Needed to get a safe reliable car for my teen driver- was in and out and very pleased with the ease of the process and love our new Jeep Compass!!! More

Amazing When you are thinking to yourself, this is too good to be true, the whole time during the buying process. Just waiting for the some type of fee or ch When you are thinking to yourself, this is too good to be true, the whole time during the buying process. Just waiting for the some type of fee or change that never comes. Leave with an amazing vehicle at an amazing price. Less than 2 hours, no paperwork started before arrived. 5 starts is all you can choose, they are at least a 7 star on that 5 star scale. More