Palmer Dodge Chrysler Jeep Ram

All around great experience This was me first First time to Palmer Jeep. Have been using another local dealer for service since I bought my jeep. Have been unhappy with them for This was me first First time to Palmer Jeep. Have been using another local dealer for service since I bought my jeep. Have been unhappy with them for years but kept going back just thinking that was just the way it was at all dealers. Boy was I wrong. I should have switched long ago. Great communication, they did what they said they would and actually fixed my problem. More

Good work. Timely too! We bought some tires that were a good deal and they were all friendly and professional, from the sales team to the service man. Great experience! We bought some tires that were a good deal and they were all friendly and professional, from the sales team to the service man. Great experience! More

Awesome Experience Dan helped make my experience terrific!! Very polite and professional, and when all the dust settled, got me as close to my original goal as I would t Dan helped make my experience terrific!! Very polite and professional, and when all the dust settled, got me as close to my original goal as I would think was possible. Pleasure doing business! More

Wouldn't recommend to anyone Poor communication from sales rep. Wouldnt get back to me on a timely manner. I had to email, text, and call office to get in touch. I am out of town Poor communication from sales rep. Wouldnt get back to me on a timely manner. I had to email, text, and call office to get in touch. I am out of town so I could not inspect vehicle in person. Had to "trust" Palmers "20 years of business" . My Durango arrived with front blinker not working, wiring next to gas pedal Ziptied together. Car did not have inspection sticker , did not have a temporary license plate, list goes on. More

Helpful They were very busy but took care of my battery installation as it was effecting my car’ s performance The mechanic helped with pairing my phone with They were very busy but took care of my battery installation as it was effecting my car’ s performance The mechanic helped with pairing my phone with blue tooth. also. More

Awesome buying experience! I had a wonderful buying experience from start to finish when purchasing a used Lexus IS350 from the dealership. Griffin greeted as soon as I arrived I had a wonderful buying experience from start to finish when purchasing a used Lexus IS350 from the dealership. Griffin greeted as soon as I arrived and took me on a test drive right away. I was not pressured at all and was able to get a great deal and trade my old car in as well. I would highly recommend this dealership to anyone in the market for a new or used car. They will treat you right! More

Great job with oil change and recall for 2017 Pacifica Because of an earlier great experience with this dealership, I purchased a '4 pack' of oil changes and tire rotations. This was the scheduled service Because of an earlier great experience with this dealership, I purchased a '4 pack' of oil changes and tire rotations. This was the scheduled service and I was reminded once again why I like coming to this dealership. They also addressed a recall item while I was there. I was in and out and able to get to work on time. I definitely recommend Palmer DCJR for your service needs! More

Locks and other minor issues Friendly service. I was always kept informed about the timeline of my repairs and everything was completed as expected. The repairs were explained in Friendly service. I was always kept informed about the timeline of my repairs and everything was completed as expected. The repairs were explained in detail. More

EcoDiesel recall Excellent service as always. Everyone was pleasant and always a smile when greeting customers. I live about 60 miles from the dealer and it’s the o Excellent service as always. Everyone was pleasant and always a smile when greeting customers. I live about 60 miles from the dealer and it’s the only dealer I trust to service my Ram and Jeep. Keep up the great work. More

Quick service with a smile! Customer service was excellent! Everyone was really knowledgeable and didn’t mind taking the time to explain the process to me. All my questions were Customer service was excellent! Everyone was really knowledgeable and didn’t mind taking the time to explain the process to me. All my questions were answered right away! There were no surprises which I love, and I had my car back within 5 days! I will be coming back for all repairs and maintenance! More