Palmer Dodge Chrysler Jeep Ram

Most Expensive Lightbulb I have never had an issue with the service center at Palmer, they're always friendly and helpful! Unfortunately, even though my car is only 3 years I have never had an issue with the service center at Palmer, they're always friendly and helpful! Unfortunately, even though my car is only 3 years old.. my right main headlight went out. My husband took it in only to find out it would cost $350 to replace it!! I understand the labor involved, and the components are specialty, but I can't wrap my head around why a $250 lightbulb would burn out after 3 years.. so disappointed! This 'high quality' part that costs an arm and a leg to fix should NOT be faulty after only 3 years.. Jeep needs to look into this and find a better solution.. while $350 may not seem like a lot to most, but for us that was a very unexpected, very large expense. Fingers crossed the left one hangs on longer... More

Professional services Very satisfied with service. Performed the work requested and diagnosed issue. Responded quickly to my questions and concerns. They have ordered the p Very satisfied with service. Performed the work requested and diagnosed issue. Responded quickly to my questions and concerns. They have ordered the part needed to resolve issue and are keeping me updated on status. More

Tons of Jeep Inventory I knew I wanted a Jeep and started looking at inventory and available models online. Palmer had significantly more than the other dealerships on the I knew I wanted a Jeep and started looking at inventory and available models online. Palmer had significantly more than the other dealerships on the Northwest side of Atlanta. In fact they had exactly what I was looking for in stock. They had a really good price with discounts. I called ahead to verify the price. When I got there, it was already pulled up to the front and they were waiting for me. No games. The price was exactly what they said. They played the usual games with interest rates and the finance manager tried to explain to me why a higher interest rate really didn't matter...but that's pretty much expected I suppose. I had to wait for 45 minutes after I decided to buy to go through finance, but that wasn't their fault I guess. They had a guy call in sick. Overall I'm happy with the purchase and my salesperson was great. More

Awesome service Experience!!! Luis my service advisor is a fantastic guy, took extremely good care of me. He is my go-to guy next time I am at Palmer Dodge, thank you Luis, thank y Luis my service advisor is a fantastic guy, took extremely good care of me. He is my go-to guy next time I am at Palmer Dodge, thank you Luis, thank you Palmer Dodge!!! More

Quick oil change for sons car My son brought his JGC in for. A quick oil change - Hiram in the service center got his car in and out quickly. We appreciate the great service! My son brought his JGC in for. A quick oil change - Hiram in the service center got his car in and out quickly. We appreciate the great service! More

Tremendous Truck Terms - Sold! Drove over 200 miles to acquire my new Ram 1500 Longhorn 4x4. Called first, spoke with Lee to confirm truck on the lot. Lee and I connected resulting Drove over 200 miles to acquire my new Ram 1500 Longhorn 4x4. Called first, spoke with Lee to confirm truck on the lot. Lee and I connected resulting in a favorable negotiated sales. DJ walked me through the paper work. Very satisfied. Lee even recommended great place for dinner as we prepared to leave. If you know what are your specifications in a truck, and what you want to pay, Palmer is a dealership who negotiates a win win deal. Thank you. More

Ram 1500 I had a great buying experience at Palmer. A rare no hassle, straight forward no pressure process. At the end of the day their prices can’t be beat. I had a great buying experience at Palmer. A rare no hassle, straight forward no pressure process. At the end of the day their prices can’t be beat. More

Clean and simple Prices are the best around Atlanta. They have a very large selection of vehicles to choose from. A very simple process overall. I will buy here agai Prices are the best around Atlanta. They have a very large selection of vehicles to choose from. A very simple process overall. I will buy here again. More

Best Car Buying Experience EVER!! My experience with Palmer Jeep was the best car buying experience that I've ever had (I'm 61 years of age). Steve Fleming was my sales consultant. DJ My experience with Palmer Jeep was the best car buying experience that I've ever had (I'm 61 years of age). Steve Fleming was my sales consultant. DJ Wilks was the finance expert. Steve and DJ were patient and knowledgable. They answered all of my questions and even explained key items that I never would have thought to ask about. Neither gentleman was pushy or aggressive. They were professional and well spoken and were focused on providing my wife and I with all the key information that we needed to feel comfortable with our purchase. I initiated my request via an online form late on a Saturday evening. Steve immediately responded that night and worked to prepare the car that I was interested in for an immediate test drive on Sunday when they opened at noon. My wife and I were blown away by the customer focus demonstrated by Steve and DJ. It was an amazing experience!!!! - A++++ all the way. More

great staff my sales guy made buying a new car easy. it was a low pressure buying where other dealers try selling you their stock .i ordered mine special from fac my sales guy made buying a new car easy. it was a low pressure buying where other dealers try selling you their stock .i ordered mine special from factory . with no problem. More