Palmer Dodge Chrysler Jeep Ram

A job well done. A very professional and knowledgeable group. Service was done in a. reasonable amount of time. Not only was a Recall taken care of but an additional p A very professional and knowledgeable group. Service was done in a. reasonable amount of time. Not only was a Recall taken care of but an additional problem was evaluated and corrective action recommened. More

Amazing and fast I'm very glad some friends directed me the Palmer direction. Tony White was fantastic to work with, the specific gentleman who handled the finance pa I'm very glad some friends directed me the Palmer direction. Tony White was fantastic to work with, the specific gentleman who handled the finance paper (I don't remember his name sadly) was a standout of any car buying process I"ve been through. He made things smooth, explained all of my options on the loan and answered every question I could possible have. I will be suggesting Palmer to anyone else I know in the market or a Jeep More

Quick and easy customer experience Great trade in value, great new car pricing. Eric setup the deal and I breezed through the closing process. Delivery process took less than an hour Great trade in value, great new car pricing. Eric setup the deal and I breezed through the closing process. Delivery process took less than an hour More

Great customer service Thomas was my service rep, and he was a pleasure to deal with. He kept me updated while my car was being serviced and followed through with everything Thomas was my service rep, and he was a pleasure to deal with. He kept me updated while my car was being serviced and followed through with everything he said he would. Everyone in the service department was friendly and professional. More

One word--Easy From initial contact with the dealership online to the care and time spent with Lee Brown, the entire process was extremely easy and efficient. Everyo From initial contact with the dealership online to the care and time spent with Lee Brown, the entire process was extremely easy and efficient. Everyone was very helpful and wanted to take time to listen to our needs--but never once tried to oversell or even redirect the conversation. I highly recommend taking the time to visit with this family-owned, philanthropic-minded dealership--Wranglers are their specialty and everyone, in every department, is courteous, customer-centric, and extremely easy to work with. More

Excellent Service by Luis Luis was very professional, courteous and efficient. While we were in for the second time for the same problem, Luis managed things well. We would li Luis was very professional, courteous and efficient. While we were in for the second time for the same problem, Luis managed things well. We would like to have him manage our service going forward. More

They're good Palmer Dodge is okay. If you're buying a new car (or a used one, I suspect) pay very close attention to what they are sending to their vendors on y Palmer Dodge is okay. If you're buying a new car (or a used one, I suspect) pay very close attention to what they are sending to their vendors on your behalf. Ask to see and approve everything they submit for your title (mine was done in the wrong name - I wonder how long it will take to fix that!) and for your other services like SiriusXM (I had access to other vehicles I didn't buy even after they were sold to other customers and fixing that was a lot of work with the people at various divisions at SiriusXM). You really do have to pay attention for the people at PD - and maybe my situation was a total anomaly - but I suggest you really pay close attention. On the good side of buying a car there, they do keep promises and they have great selection. If you're servicing a vehicle here, you are in good hands. The only suggestion I have for you is that you don't talk to the service manager at all. Ever. He is obviously VERY good at putting the right people in the right places because their technicians are very good. Where he falls down is that (at least in my case) he responds to ANYTHING I say with utter contempt and disdain. Everything he hears is a prompt to argue. It could just be a personality conflict I suppose, but I'd err on the side of caution in dealing with him. The service advisers are top notch. I suggest doing everything to take care of your vehicle here from tires and oil to repairs. While the dealer won't always be the cheapest option, they are always going to get the details correct. Plus they honor manufacturer coupons on tires, and if you handle all your rotations and tire purchases here, you can very easily ask for prorations on tread wear warranties too! That saves a TON of money on tires alone. More

Keep coming back for Excellent Service Came to this dealership last year after visiting three other dealers in the metro area. I received excellent service last year and came back again and Came to this dealership last year after visiting three other dealers in the metro area. I received excellent service last year and came back again and could not be more happy with service I was provided with again. I would recommend everyone to come to Palmer first. You will not leave here disappointed. They do there best in helping you and what the best option for you is not whats best for the dealership. Thats whats importnat when purchasing a car receiving true honest help. More

No Pressure Sales Eric Palmer is the Internet Sales Manger and did a great job helping me in buying a CPO Jeep..Also helped surprise my wife for her birthday. No press Eric Palmer is the Internet Sales Manger and did a great job helping me in buying a CPO Jeep..Also helped surprise my wife for her birthday. No pressure to buy just showed me the vehicles to fit my wants and that was it...sooo easy. More

Quick service I was excited that I could get an appointment so quickly. Mike provide updates to my service and got my Jeep I’m and out quickly. I had to drive acros I was excited that I could get an appointment so quickly. Mike provide updates to my service and got my Jeep I’m and out quickly. I had to drive across town but I’ll do it again knowing they take such good care of me and my vehicle. More