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Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,327 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,327 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
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June 29, 2025
Charged for alignment that was never requested. Drained Freon from working A/C after I did not want to be charged for an inspection. Drained Freon from working A/C after I did not want to be charged for an inspection. More
by davidw14
Verified CustomerEmployees Worked With
June 25, 2025
Palmer DCJR and my service advisor Luis was great as always. Did all the work and returned the vehicle earlier than originally promised. The only issue I had (and this is with Jeep/Stellantis, not Palme always. Did all the work and returned the vehicle earlier than originally promised. The only issue I had (and this is with Jeep/Stellantis, not Palmer) is that the lose bolts and xxxxx cost $430 to torque is a known issue so should have been covered by them as a recall or under warranty. More
by toneela
Employees Worked With
Luis Torres
June 20, 2025
I'm pretty happy with this dealership service area generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing f generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing fee? What are my options if not paying with a credit card? Walking around with cash (so people maybe now know it's easier to rob people at this dealership), or a check, like I'm 90 years old? Honestly. Take the credit card processing fee away, it's so stupid. More
by mollykingdvm
Employees Worked With
June 19, 2025
Was told 30 minutes for oil change. Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented to me. Service center was purely reactive. More
by rparivechio
June 19, 2025
The vehicle was at Palmer for warranty repairs and very happy with the service dept. happy with the service dept. More
by tfondy
Employees Worked With
June 17, 2025
Great people. Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! More
by GWALTNEY4801
June 17, 2025
Hiram & team always go above and beyond making sure my truck is well taken care of and up to date with all services. truck is well taken care of and up to date with all services. More
by dinodiaz8
June 17, 2025
Nice service team - it was an easy process and we enjoy this dealership as compared to others. this dealership as compared to others. More
by DANANDSTACY
Employees Worked With
June 14, 2025
Rich was wonderful! He went above and beyond to find out that it was still under warranty and got it fixed under the warranty! He did not need to do that, but he did the He went above and beyond to find out that it was still under warranty and got it fixed under the warranty! He did not need to do that, but he did the extra work to figure it out! I cannot thank him enough and for his professionalism More
by joy_cole
Employees Worked With
Rich
