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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,306 Reviews

4,306 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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May 18, 2025

Good service. All additional work has been done with Good quality. Will recommend this service to my friends. More

by zednet63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback! We're thrilled to hear you were pleased with our service and quality. Recommendations mean the world to us! Looking forward to serving you and your friends in the future.

May 16, 2025

The service was excellent. Sarah went above and beyond to make sure I was satisfied and communicated all the way through the process. Very satisfied. More

by stwallacemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
May 19, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear that Sarah provided exceptional service and kept you informed throughout. Your satisfaction is our top priority, and we appreciate your support!

May 16, 2025

Had an appointment and everything went very smoothly. In & out and my Jeep is running great! More

by larkipm
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear your appointment went smoothly and that your Jeep is running great. We appreciate your support and look forward to serving you again!

May 15, 2025

The team did a great job communicating the necessary fix and timing and I loved the uber service More

by janedavis1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Jane! We're thrilled to hear that our communication and the Uber service met your expectations. Our team always aims for excellence, and your appreciation means a lot to us!

May 14, 2025

We love to always go to this dealer, but last time my husband noticed that they did not change the oil, and also we are thinking that they did not change the fuel filters either. We felt very disappointe More

by lilo0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear that you left your service appointment unsatisfied. We're concerned to hear that you did not get the service you need, and we want to learn more about your visit so that we can help. Please reach out to us directly. Sincerely, David Keller, Service Manager, service@palmerdcj.com

May 13, 2025

Very happy with the way I was treated and My vehicle was treated Ryan Hooper, and Kyler panter were awesome. Would recommend y’all‘s dealership to anyone. Them two guys are awesome employees More

by MSHERWOOD8833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler panter
May 14, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with Ryan and Kyler. Your recommendation means a lot to us, and we’re committed to providing excellent service to all our customers. Looking forward to seeing you again!

May 13, 2025

My most recent experience with Palmer Dodge service department was for an oil change. I was able to wait for the work to be done. The service technicians were friendly and courteous. They were also res More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Randy, thank you for your fantastic feedback! We're thrilled to hear that our service team provided you with a quick and positive experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!

May 11, 2025

I purchased the platinum svc package that includes free towing. I was promised tow reimbursement several times. I provided receipts and proof. Never reimbursed. So Palmer basically stole $170 from me. More

by kpb30022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Cruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We apologize for any misunderstanding regarding your purchase. We want to help answer any questions you might have so you can make the most of whatever package you have. When you have a moment, please reach out to us directly. Sincerely, David Keller, Service Manager, service@palmerdcj.com

May 10, 2025

Service department is awesome! Great communication throughout the job. They had both service jobs on my truck completed in the time frame they told me. Couldn’t be more pleased. Th More

by ejthompson1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, EJ! We're thrilled to hear you had a great experience with our service department. Our team works hard to maintain clear communication and timely service, so it’s wonderful to know it made a difference for you. We look forward to seeing you again!

May 10, 2025

Service was more than satisfactory. Was dealing with an issue from a previous service and the team took care of it with no issues. I don't know who worked on my truck. More

by sam.olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback, Sam! We're glad to hear our team resolved your issue smoothly. We strive for great service and appreciate your recognition. If you have any other concerns or questions, feel free to reach out. Your satisfaction is important to us!

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