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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,284 Reviews
Call Service Center (770) 410-1111

4,284 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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April 30, 2025

Every single time my vehicle is in for service there’s either a dent or scratch or damage. Every single time sadly I’ve purchased the vehicle there so I have to return it for certain services. The advisor More

by stanley0137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

We recently brought our Jeep Grand Cherokee—purchased from Palmer Dodge—for an oil change, and the service was absolutely top-notch. The team was incredibly prompt, efficient, and professional from start More

by JBAILEYTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2025

The work was done quickly and my service representative was polite, knowledgeable and thorough in her explanation of the work completed. More

by davidkrisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, David! We're thrilled to hear you had a positive experience. Our team takes pride in being efficient and informative, so it’s great to know that resonated with you. We appreciate your support and look forward to serving you again!

April 25, 2025

Great service agent. Great service. Minimum wait time. Dittoooooooo ditto ditto ditto ditto ditto ditto More

by deacampbell52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you had such a positive experience with our service team. Your feedback inspires us to keep delivering top-notch support. We appreciate your enthusiasm!

April 25, 2025

Palmer is the go to dealership in the area. Rich is the man. Thank you. More

by BRAD.SCOTT88FAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Kinsey
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Apr 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Brad! We're thrilled to hear you had a great experience with Rich at Palmer. Your support means a lot to us, and we're here to help anytime you need. Enjoy your day!

April 24, 2025

Luis is great! He always makes sure that my car is driving safe! He has great customer service. More

by rollinsh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
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Apr 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear that Luis is providing you with excellent service and ensuring your car is safe. Your satisfaction means a lot to us, and we appreciate your support!

April 23, 2025

They do great work and always take care of my truck no matter how I abuse it. More

by ANDREWPMERKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review, Andrew! We’re thrilled to hear you’re happy with our service. Your truck deserves the best, and we’re here to keep it in top shape, no matter the challenge. We appreciate your trust in us!

April 21, 2025

Service Department. Going here since almost 20 years. Very friendly, professional and knowledgeable service advisors. More

by Klaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Kohler
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Klaus! We appreciate your loyal support over the years and are thrilled to hear that our service team continues to meet your expectations. Your kind words motivate us to keep delivering great experiences!

April 21, 2025

I'm always satisifed with my experience at Palmer DCJR. Thew service team of Kime Keyes and Ryan Hooper are awesome! More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keyes
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Apr 24, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Mark! We're thrilled to hear that you had such a great experience with Kime and Ryan. They truly are dedicated to providing top-notch service. We appreciate your support and look forward to seeing you again!

April 20, 2025

Its clean, most of the people are friendly, the service wait time is very reasonable More

by belindamobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Belinda, thank you for your feedback! We're glad you found our space clean and our team friendly. We’re always looking to improve, so if there’s anything specific you think we could do better, we’d love to hear it. Your insights are invaluable to us!

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