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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,317 Reviews

4,317 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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January 22, 2023

Poor service. Shotgun trouble shooting. Unwarranted charges to run up the bill starting with in unnecessary diagnostics fees More

by jonesiedphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

HORRIBLE! ! Take advantage of the public at every opportunity. Said they would align my vehicle as an aspect of a recall, they did the alignment... and charged More

by armigers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Great and quick service, will definitely return for my next service. Fastest turn around time More

by VALENTINARED94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

The service department was great in trying to fit my diesel in on a busy day. I do think Chrysler Corporation needs to get better with weight times as it should not take four hours for an oil change and More

by dinodiaz8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’ve had very good luck with excellent service advisors in my services at Palmer. They are knowledgeable and know how to educate you on your vehicle.
January 19, 2023

Amazing service and highly communicative. Seamless app experience and an overall great experience. Thank you! More

by tperez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Excellent service, always prompt and professional. A very pleasant experience. Looking forward to my next scheduled maintenance. More

by gregseib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Haglund
January 19, 2023

Customer Service was very helpful and updated me on my car. I was very pleased with Palmer. More

by argiarrusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

I had a great experience from scheduling through to the complettion fo the service. Very satisfied. More

by scottsdixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim?
January 17, 2023

No problems with my first servicing of my 2022 Jeep Willys since I picked her up in June 2022. However I was very pleased to have your Parts Manager Ryan Hooper give me some suggestions on new A/T Tire More

by gonavy71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

I’ve made this report on Google Maps so it’s a re-peat of the fantastic experience I had reported for Palmer Dodge Service Center. “Their customer service was exceptional in handling my desperate situation More

by zach4460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis -Service advisor.
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