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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,306 Reviews

4,306 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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November 25, 2022

Andrew took good care of me late in the day two days before Thanksgiving. He did a 5 tire rotation when I forgot to request it on the original work order. Great customer service attitude. More

by Perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew worked with me.
November 24, 2022

Excellent service by the Palmer team. Luis was great as a service manager. He communicated great. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
November 24, 2022

We came in for an express service. The service advisor, Andrew, said we would receive a text when the vehicle was ready. 2 hours later and no text message. When we went to service to u More

by michael.j.zilinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
November 24, 2022

The service department was not accommodating at all. Customer service was horrible. Kimberly was the nicest person there and she did a great job. Service wasn't like this when Roberto was there. I proba More

by julianpaulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Service advisor was very helpful, she took time to give me an appointment as well accurate time line to repair. I bought brand new jeep from other dealership where I was treated disrespectfully, and cou More

by Skr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly in Service Department
November 22, 2022

I had a great experience at palmer dodge chrysler jeep ram. Everyone there were nice and courtesy More

by BRANALSTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

Friendly and professional timely manner service from the service adviser and made me feel like my second home More

by marymurphy3327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Sutherland
November 21, 2022

Always great service, quick, friendly, and efficient, which is exactly what I want as a customer. More

by jwcantrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

Very courteous and delivered my vehicle back ahead of schedule. Everyone was great to deal with More

by jason.armas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
November 20, 2022

S L O W. Not busy at all, took way too long for an oil change and tire rotation. More

by jpebaum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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