Palmer Dodge Chrysler Jeep Ram - Service Center

My service is great. My problem is having to feel forced to fill out reviews everytime. I really hate the turnover of employees bc review based pay causes loss of income My problem is having to feel forced to fill out reviews everytime. I really hate the turnover of employees bc review based pay causes loss of income for employees. I don’t want to review every oil change and service. I hate the fact that good employees are run off bc they cant get me and others to answer 5,900 reviews for every company with which we come contact. Its BS. More

Nice staff, overall great experience. Fast and efficient. Will be back for all of my service needs Fast and efficient. Will be back for all of my service needs More

Great customer service I have been taking my Caravan since purchased in 2020. Service department is very honest, timely service. since purchased in 2020. Service department is very honest, timely service. More

Excellent communication from the service department, professional service, and had my Gladiator back on the road in no time! professional service, and had my Gladiator back on the road in no time! More

Things went very well. I came early for my appt. they took me in and serviced my car. Polite and professional service. I came early for my appt. they took me in and serviced my car. Polite and professional service. More

I arrived at 8AM on Saturday and still waited 90 minutes for an oil change & tire rotation. for an oil change & tire rotation. More

Llevo alrededor de 10 años utilizando el departamento de servicio de Palmer Dodge y mi experiencia la puedo describir como de excelencia. servicio de Palmer Dodge y mi experiencia la puedo describir como de excelencia. More

Went in for a quick oil change. The team was very polite and told me that they will check over the car, change the oil and rotate tires. Thats exactly what they did and under an hou The team was very polite and told me that they will check over the car, change the oil and rotate tires. Thats exactly what they did and under an hour. More

My daughter moved from Ca to Atlanta. Myca is trying to “adult” as best she can. I bought her Jeep a year ago and away she went to Atlanta. One area I failed to educate my children in was Myca is trying to “adult” as best she can. I bought her Jeep a year ago and away she went to Atlanta. One area I failed to educate my children in was automotive. I think its an area we sometimes take for granted. I felt so helpless when my daughter called and had no idea what to do when her car wouldn’t start. I advised her to call the nearest dealership. Myca spent a couple of hours calling various Jeep Dealerships only to get the run around or to be irritated by her call. Then she called Palmer Jeep who went above and beyond in helping Myca. Myca works to pay her bills and at her age finds it hard to get ahead. When she found out how long it might take to fix her car she almost had a nervous breakdown because she is too young to rent a car. Kimberly helped Myca sort through the process, sent an Uber for her and pushed the repair sooner than expected. I don’t think you know how much gratitude I have for the amazing customer service Myca received. It only takes one person to make a huge impact or perception of a company you have a keeper in Kimberly and we will always think highly of your dealership. More

My Grand Cherokee was forced off the road and suffered undercarriage damage. Palmer staff worked with my insurer and got my vehicle back on the road in original shape and quickly. Great work. undercarriage damage. Palmer staff worked with my insurer and got my vehicle back on the road in original shape and quickly. Great work. More