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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,327 Reviews

4,327 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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January 14, 2025

Came into the shop at my appointment time. Was seen promptly and info was taken. They directed me to the waiting room. 1.5+ hr wait for oil change. More

by mrnathanclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Jaramillo
Jan 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Nathan! We're glad you appreciated the prompt service and information. We strive to improve wait times and will work on ensuring a quicker experience next time. Your support means a lot to us!

January 11, 2025

I received excellent service from the entire staff at Palmer. I can’t thank everyone enough! More

by cpalmer3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Cpalmer! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering excellent service. We appreciate your support!

January 10, 2025

Exceptional service! Friendly staff, timely repairs, and attention to detail. Highly recommend this dealership to anyone! More

by fivestardent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Jaramillo
Jan 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear you had an exceptional experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

January 10, 2025

Recall completed successfully. I don't know why there is a word count on this thing. More

by blbrinson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in service
Jan 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear that your recall went smoothly. Your feedback is important to us, and we appreciate you taking the time to share your experience. If you have any suggestions or thoughts, feel free to let us know!

January 07, 2025

I recently had service done on my Jeep Wrangler at Palmer Dodge due to a recall. While the service itself took over a week to complete, it wasn’t their fault as the test kept failing. However, my initial exp More

by edcsmisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Jaramilla
Jan 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience! We appreciate your patience during the service and are glad to hear our team improved communication along the way. Your feedback is invaluable as we strive for a seamless experience. Looking forward to serving you better in the future!

January 07, 2025

I had the pleasure of working with Payton. He was all around great and cared about my experience of buying a car! More

by NCHAMISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Jan 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re so glad to hear about your positive experience with Payton. Providing exceptional service is our priority, and it’s fantastic to know he made a difference in your car buying journey. Enjoy your new ride!

January 07, 2025

I’ve been working with Sarah for over 2 years. She is the best. If you need anything done, definitely ask for her More

by Ablandino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jan 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Ablandino, thanks for the fantastic feedback! We're thrilled to hear you've had such a positive experience with Sarah. She truly goes above and beyond, and we appreciate your support!

January 05, 2025

Great service always. Kim is the best. Won’t go anywhere else. Timely updates and responses. More

by baseballjunky15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Jan 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback! We're thrilled to hear about your positive experience and will definitely pass your kind words to Kim. We're committed to providing timely service, and your support means a lot to us!

January 03, 2025

Great job. Nothing else to say just trying to hit the 15 word minimum ok More

by gvassar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback! We’re thrilled you had a great experience. Your support means a lot to us!

January 02, 2025

The team at Palmer continues to deliver great service every time. Highly recommended. Their communication is top notch. Estimates for cost and time line are right on. More

by abdullah.daoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Jan 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Abdullah! We’re thrilled to hear that you consistently enjoy our service and appreciate our communication. Your recommendation means a lot to us, and we look forward to continuing to meet your expectations!

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