Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,296 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
Luis and Richard both very helpful with new tires and oil change. Everything completed timely fashion change. Everything completed timely fashion More
Ryan and Winston are Awesome! They have great customer relations and get the job done promptly! relations and get the job done promptly! More
Knowledgeable, Friendly Staff always willing to work with you on scheduling Clean amenities Repairs done in a timely manner you on scheduling Clean amenities Repairs done in a timely manner More
Excellent experience and knowledgeable service department. The advisors and the service manager are always helpful. department. The advisors and the service manager are always helpful. More
Scheduled service, got there on time and was told it would 3 to 5 days before they could get to my car. That should have been communicated up front. would 3 to 5 days before they could get to my car. That should have been communicated up front. More
This dealer is a mess. Scheduled an appt 2 weeks ahead because they had no earlier available and the parts for my TSB/recall. Showed up for my appt and they advised they had nothing in the system for my a because they had no earlier available and the parts for my TSB/recall. Showed up for my appt and they advised they had nothing in the system for my appt. Then they said they would need to keep my car for a maximum of 2 days as they couldn't get it done in 2 hours which was previously promised. They give me a loaner car from a car rental place further then my house. Had to wait 25 mins at the car rental place for them to clean the car. At 2 days, no email/call about when the car would be ready, in the end it took them 3 days for a simple recall and that's with pressuring them to push the car to be fixed before my vacation. More
Did not clean the inside of the truck at all, they actually took some of my stuff and scattered it in the truck and left the seats down. Had to reset my seats and other settings when I got the truck actually took some of my stuff and scattered it in the truck and left the seats down. Had to reset my seats and other settings when I got the truck back. More