Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,299 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
Had car towed in on a Thursday. Was not told they were 3 to 4 days behind. Called Friday afternoon to check on the car and it was not looked at. Kim said she would call me back by end of business and give to 4 days behind. Called Friday afternoon to check on the car and it was not looked at. Kim said she would call me back by end of business and give me an update. She never called. Called back on Saturday for an update they said car was dispatched to a technician but he was off on Saturday. So again never looked at. Called Monday around 10 AM, spoke with Kim again. She checked on car and said they were looking at it and she would call me back with an update after she spoke with tech. She never called. Called around 2PM and asked to speak with manager. He looked up status and finally told me what was wrong and that they had parts in stock and would get it done by end of day. Communication at this dealership is horrible. More
Top notch dealership. I had great experience purchasing my 2020 Hellcat Challenger all done online and over the phone with the car delivered. I just recently drove 2 hours from my home to Palmer to get the my 2020 Hellcat Challenger all done online and over the phone with the car delivered. I just recently drove 2 hours from my home to Palmer to get the oil changed. It was worth it great place and great service. More
Great service in getting my vehicle lined up to be repaired. Good diagnostic in finding the problems and fixing. repaired. Good diagnostic in finding the problems and fixing. More
Palmer Dodge always does a awesome job to my vehicle! As many dodge dealerships in Atlanta and closer to my home I am willing to take the drive out to Alpharetta to have them service my vehicle, for the sma many dodge dealerships in Atlanta and closer to my home I am willing to take the drive out to Alpharetta to have them service my vehicle, for the smallest things also, I prefer no-one else to work on my vehicle but Palmer! Thanks GUYS! Steve/Steven you're awesome! More
Professional, helpful, responsive service department. Excellent experience and I will continue to use them for all of my Pacifica service needs. Excellent experience and I will continue to use them for all of my Pacifica service needs. More
As always Palmer Jeep does an awesome job. Thomas is a great customer rep and keeps things moving. Thanks! great customer rep and keeps things moving. Thanks! More