Palmer Dodge Chrysler Jeep Ram - Service Center

The worse service team you can find in metro Atlanta. Bought a car with zero miles off the showroom floor. I took the car back for service listed everything out that I wanted done, they took my car and w Bought a car with zero miles off the showroom floor. I took the car back for service listed everything out that I wanted done, they took my car and when it was returned they had everything checked off as complete but did absolutely nothing. Changed my tire and didn’t bother to check the alignment. I spent almost a hundred thousand dollars on the car from this dealer yet when I speak with service advisor Winston and the guy who sits in front of him it’s as if I’m a burden to their day. It’s truly a display of the worst service you can get. More

Super easy to schedule online. Checked in on time. Service was quick and very friendly. Service was quick and very friendly. More

Michael was great. Very courteous and professional - good communicator. Seemed to genuinely care about my satisfaction. communicator. Seemed to genuinely care about my satisfaction. More

excellent service and very good attention they delivered the car quickly I always change my oil there the car quickly I always change my oil there More

Michael is perhaps the best supervisor i had dealt with. He is so knowledgeable and was very prompt in keeping me updated when my minivan had an issue that took almost a week to rectify. On a lighter note, He is so knowledgeable and was very prompt in keeping me updated when my minivan had an issue that took almost a week to rectify. On a lighter note, i got Rolls-Royce treatment being a minivan customer. Thank You, Michael! You are the Best! More

I purchased my vehicle from Palmer and have used them for almost all my service but my talk with Thomas solidified that I will continue to allow Palmer to service my vehicle. He reassured me that only servic almost all my service but my talk with Thomas solidified that I will continue to allow Palmer to service my vehicle. He reassured me that only services that were needed would be recommended and no upselling. My Jeep has been pretty much been sitting since the pandemic so I expected a laundry list of things but all I needed was my oil change and tire rotation. Thanks Palmer you have a continued customer. More

Once again, Roberto was extremely professional and expeditiously repaired and serviced my vehicle. This is why I keep coming back! expeditiously repaired and serviced my vehicle. This is why I keep coming back! More

They were prompt, courteous, and professional. I would have no problem taking any vehicle back to them for service. have no problem taking any vehicle back to them for service. More

I was pleased that my new car was fixed quickly but not happy that the problem occurred with only 3000 miles on the car. I was also unhappy that I was told it would take two days just to diagnose the probl happy that the problem occurred with only 3000 miles on the car. I was also unhappy that I was told it would take two days just to diagnose the problem. It did not take that long, but… More

This is a very busy dealership and the service department is very busy as well. They did however squeeze me in. Thank you for going above and beyond! is very busy as well. They did however squeeze me in. Thank you for going above and beyond! More