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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,321 Reviews

4,321 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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August 15, 2021

Unknown spots on my vehicle. No one willing to do anything or tell what they are Very disappointed and dissatisfied. Tell me what it is. More

by mrarmour64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto
August 14, 2021

Still have an oil leak after paying to have it fixed. Reached back out about it but didn’t hear back. Other problem with sensor was fixed. No issues with that. More

by ruggiero929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Hey friendly staff. Made me feel like my concerns mattered. Thank you guys. My Jeep runs great. I'm very happy with the service. I'll definitely recommend you to my friends More

by Ladyt T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

I had a major issue with my 2016 Ram, and the Service Manager Mr. Keller along with his professional team got my issue resolved within a couple of days. I will not take my truck to any other dealership. More

by arthinson59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael and Thomas in Service Dept.
August 14, 2021

Took time with me and out tremendously. Aaaa aaaaa aaaaa aaaa aa aa as aa aaa aa aa a a a a a a a More

by coachstrickland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Thomas in the service department did a great job. I was very pleased and will be coming back for any other work I need, thanks! More

by jwbanks715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
August 13, 2021

Michael was super helpful and instrumental our decision to get the service done there! Michael Stewart was professional and knowledgeable. Definitely appreciate his thoroughness as well. More

by frankpedraza1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
August 13, 2021

Worst experience until I got Jeep Executives to obtain me the help/service I deserve—now my engine light on-finding née Mopar Shop More

by CEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Roberto and the staff were great. Pleasant, helpful and informative. Great customer service. They kept me informed throughout the process and the service was fast didn’t have to wait long. More

by jro2643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto
August 12, 2021

I needed a spare key programmed. The service team were friendly, efficient and sorted out my issue quickly. Highly recommended, I'll be back in the future for any service needs. More

by peter66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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