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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,321 Reviews

4,321 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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August 07, 2021

They provided Prompt service and were polite and respectful. They went above and beyond by test driving my vehicle as well to ensure that the emissions error code didn't come back. More

by codyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
August 07, 2021

Always a good experience getting my Jeep serviced. Everything was completed to my satisfaction with minimal disruption to my day. Always leave confident my vehicle is ready to perform. More

by BRADACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

I love the whole service team. Anytime I have an issue or just a simple oil change they know how to take of me. Awesome job. More

by theman125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

A quick trip for a safety recall/computer upgrade. I was expecting 1-1.5 hrs. It took 20 minutes. Quick and easy! and Hiram (I think he helped me) was so very nice. More

by dianeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram
August 07, 2021

Had my 2018 Ram 2500 6.7L Cummins for an oil change, fuel filters replaced and a tire rotation. I was impressed with the level of professionalism, knowledge. I gave it four stars because the tech forgot to a More

by andyrivero24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
August 06, 2021

My car was at the dealership for 5 days and all they did was a software update. I only received one phone call during this time. I had to check up on it myself. Not even 10 minutes after leaving the dealers More

by tthornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Winston
August 06, 2021

My vehicle sat for 4hrs waiting on a oil change. Called the service rep 2 hrs in and he said they were working on it now. When I arrived 2hrs later my vehicle is still waiting to be serviced and the rep te More

by mjamalj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service person was Thomas
August 06, 2021

Luis was very helpful and professional and the service was super fast! It would be nice if I could have just said that and moved on but I had to add this last sentence to get through the survey. More

by cvfountaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

Great experience. All issues resolved timely and correctly. Very happy with the service provided by my service advisor Michael. A very satisfied customer and a great experience More

by tibishop75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
August 06, 2021

I worked with Roberto from start to finish. I had an old car that sat for a while that my dad was fixing up for my recent grad! Roberto kept me updated through each step, with timeframes, costs, etc. He mad More

by AMBERCNEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto. Not sure of last name
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