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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,316 Reviews

4,316 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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July 09, 2021

Hiram was so nice and helpful! I highly recommend Palmer Dodge service department. Also, ask for Hiram, he is so nice and eager to help! More

by vickigrobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

I scheduled an appointment days in advance. I asked for a status update 7 hours later only to be told my vehicle has NOT been looked at yet. NO work whatsoever performed in 7 hours. Will not recommend. More

by JSeigel
Recommend Dealer
No
Employees Worked With
Service department
July 08, 2021

Prompt service, kept in touch. Asked if I had questions. This was my first visit! Mike did a great job keeping me updated with the install. More

by MFOXATL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in service was my rep.
July 08, 2021

Almost 2 1/2 hours for an oil change is simply unacceptable. In fact a car that was behind me in line was worked on long before mine. If this happens again, you will loose my oil change business More

by brucedp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

Great service from beginning to end. Truck continues to run like a top. Roberto was his usual helpful person making it easy for me. Thanks all. More

by hciesla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
July 07, 2021

Luis was fantastic to work with..I might have o hire him to work for my company. Honest, quick and friendly! Good service is hard to find. More

by R. Colbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
July 07, 2021

Roberto and Winston are wonderful to work with at PDCJR. My 08 jeep is running great and it has been serviced at PDCJR for many many years. I also use the oil change package at PDCJR More

by HBMURALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston, Roberto
July 06, 2021

After having terrible service at another Atlanta area dealership, I have now used Palmer for servicing my 3 Jeeps. They are trustworthy, perform the services in a timely manner and are very courteous. More

by KWWARD90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Draper
July 05, 2021

Great customer serviceAttention to detailAttention to Great customer service Attention to detail Attention to customer needs Easy drop-off and pick-up process Great communication More

by henrypetersen1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Torres Espinoza
July 05, 2021

My service advisor Winston always does a great job! He arranged for alternate transportation. He also communicates and gives a clear descriptions about the issue But I wish the technicians found the l More

by prabhu_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston
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