Palmer Dodge Chrysler Jeep Ram - Service Center

Hiram was very friendly and helpful. Communication via text and phone calls was very good. The service was extremely fast and my car was fixed as needed. text and phone calls was very good. The service was extremely fast and my car was fixed as needed. More

Worst experience in my life. 3 hours and 15 minutes for an oil change when I was told the day before that if I got there before 7:30 AM they would have me in and out in 45 minutes. No one even apolog for an oil change when I was told the day before that if I got there before 7:30 AM they would have me in and out in 45 minutes. No one even apologized for the wait. I was at the dealership ar 7:20AM. Just Pathetic I missed two appointments due to their total incompetence More

Everyone is very friendly, the work was completed in the quoted time. quoted time. More

Roberto was extremely responsive, helpful and took the time to explain time to explain More

Our experience was great considering we had to pay a bunch for our transmission service. Even though it cost more than a few pennies the service was exceptional and Luis treated us with care. Excellen bunch for our transmission service. Even though it cost more than a few pennies the service was exceptional and Luis treated us with care. Excellent communication and information. More

Service was performed on time, expected budget, and everything seems to be working well and fixed. That is a good day in my books! Thanks!! everything seems to be working well and fixed. That is a good day in my books! Thanks!! More

I was originally a customer at the Union City Dodge but they changed management and the service is not good anymore make a long story short I was searching for another Dodge dealership to take my car for s they changed management and the service is not good anymore make a long story short I was searching for another Dodge dealership to take my car for service when I came across Palmer Dodge I called and the most kindest gentleman took my call named Mr. Mike I explained to him what my situation was he immediately scheduled me an appointment to come in not only did he do that when I arrived at my appointment I was assisted by another gentleman named Luis who did all my paperwork and Mr. David while Mike was with another customer everyone at this facility is kind , caring and they are fast and excellent at what they do I was able to get a car to drive while my car was being repaired that process was completed faster then I expected as well Tina who does the loaner and rental car program is very nice and she has excellent customer service now I know it was meant for me to find this place the best Dodge dealer in Atlanta and surrounding areas I would say I am very happy and I would give this facility 10 stars and recommend that anyone looking for great service definitely won’t regret coming here . I want to thank you again you’ve gained a new happy satisfied customer 10 star service thank you so much . Jacqueline Presha More

Michael did the best he could. The issue could not be reproduced, even though the code was still set. Hopefully all is well. Michael is always great to deal with. reproduced, even though the code was still set. Hopefully all is well. Michael is always great to deal with. More

Set up an appointment for service with Micheal. Advised him what I needed, dropped off my truck and he got it taken care off. him what I needed, dropped off my truck and he got it taken care off. More

The price for the service was significantly different than what was advertised on their website. When this was brought to the service writer’s attention he said they knew the website was wrong but I wou than what was advertised on their website. When this was brought to the service writer’s attention he said they knew the website was wrong but I would have to take it up with the service manager who wasn’t there. They would listen to my wife who took my Wrangler in and only believed me when my wife called and handed over her phone. There were other problems as well which just made this a terrible experience. More