Palmer Dodge Chrysler Jeep Ram - Service Center

Roberto is amazing and always efficient and helpful. I appreciate his help! Thank so much for quickly looking at my car so that my family can go on vacation safely! appreciate his help! Thank so much for quickly looking at my car so that my family can go on vacation safely! More

Thomas is THE BEST! He isn't coming up as an option for me below so wanted to be sure to mention him by name. me below so wanted to be sure to mention him by name. More

Roberto, went above and beyond to assist me with my vehicle. He knows how utilize his rapport w/mechanics and the parts department to exceed the customers expectations. vehicle. He knows how utilize his rapport w/mechanics and the parts department to exceed the customers expectations. More

Horrible!!! Was charged for a tire rotation and the rotation was not done on the vehicle. Was given a cash refund… pretty shady business practices. Luckily I didn’t call my lawyer on the news for the c rotation was not done on the vehicle. Was given a cash refund… pretty shady business practices. Luckily I didn’t call my lawyer on the news for the charged service. Still have not received a call from the service manager as requested. Shame on you service department. More

Very professional. I brought my vehicle in for service and was very impressed with the employees. I will definitely bring my vehicle in again for the next service. and was very impressed with the employees. I will definitely bring my vehicle in again for the next service. More

Customer Service was outstanding.I didn't have to wait Customer Service was outstanding. I didn't have to wait long at ALL and I didn't have an appointment. On a scale of 1 to 10 with 10 being excell Customer Service was outstanding. I didn't have to wait long at ALL and I didn't have an appointment. On a scale of 1 to 10 with 10 being excellent I would rate them an 11. More

Brought in my Demon for the PCM upgrade. I brought the new part in from my Demon Crate. The part was installed properly. The only problem I had was the cost of the installation which included a tally of new part in from my Demon Crate. The part was installed properly. The only problem I had was the cost of the installation which included a tally of shop supplies none of which were necessary and specifically NOT even used! The whole visit took less than 1 hour of time however I paid over $270 for uninstalling several screws and 2 connectors and installing the same and programming the new PCM. I was seriously overcharged for this service. More

Had a great experience. These guys helped in time crunch on some mechanical needs whereas other places that I’ve frequented said they were busy too and weren’t willing to lend a hand. When I dropped it off on some mechanical needs whereas other places that I’ve frequented said they were busy too and weren’t willing to lend a hand. When I dropped it off at Palmer I saw they were plenty busy themselves, they were just willing to help me solve my issue more than other places. More

Hiram explained what my Jeep needed at time of service. He also notified me of a small item that needed on my next visit. He noted it on my profile to ensure that it gets done. I appreciate that! He also notified me of a small item that needed on my next visit. He noted it on my profile to ensure that it gets done. I appreciate that! More

Thomas in the service department was very friendly and helpful--the work was done in under an hour and he also gave an update on the total condition of the car. helpful--the work was done in under an hour and he also gave an update on the total condition of the car. More