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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,312 Reviews

4,313 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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June 11, 2021

Thomas in the service department was very friendly and helpful--the work was done in under an hour and he also gave an update on the total condition of the car. More

by MATTTODDY8693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
June 10, 2021

Initial confusion over timing. Several staff in the office on the phone but not attending live customers. The "outside" reception agent took over and worked very hard to get me in and out quickly. Than More

by scotsmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
June 09, 2021

Palmer Ram was awesome yet again. I bought my Ram and Palmer Ram was awesome yet again. I bought my Ram and went back to have a tonneau put on and the service department was great as well. More

by Kevinmtdbenefits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Wait time for basic routine services are excellent. Friendly familiar personnel for over 15 years helps give you confidence workers are reliable and experienced. Brought car at dealership; still in goo More

by murphyslaw610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Just came in for an oil change and tire rotation, which I prepaid for. I was glad no appt is necessary for an oil change because there were several cars in front of me. Was disappointed that the recall par More

by bogie27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
June 08, 2021

Extremely satisfied with the service. Came in for my first vehicle service. THOMAS was very professional and delivered in time. He even suggested me to replace one of the door module as part of recent r More

by N.SURYAPAVAN12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas - Service advisor
June 08, 2021

Palmer Jeep in Alpharetta is excellent. Appts were available within a a few days of scheduling; which was the case in other surrounding dealerships. In & out in <3 days. The Service reps were super pr More

by lcasillas4938
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
June 08, 2021

Great staff that gives you information on what your car needs, even if they are not the place that will provide the service. Thanks for the honesty More

by jyanulavich31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Luis was excellent. The entire process was quick and efficient. The communication throughout the process was very good. The prices here are about the same for the services you would pay at a non-dealer. More

by bjford1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Torres
June 07, 2021

Roberto and Winston do a wonderful job in the service department. I have been going to Palmer Dodge Chrysler Jeep for service for years and I have never been disappointed. I use the package oil chan More

by HBMURALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston, Roberto
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