Palmer Dodge Chrysler Jeep Ram - Service Center

Great service always. Service dept is great. People are friendly. Even when walk around the showroom while waiting for my vehicle everyone is very friendly. friendly. Even when walk around the showroom while waiting for my vehicle everyone is very friendly. More

This was the first time servicing my Dodge. Palmer Dodge took good care of me and had a more personal feel than the chains. The wait was not long but they are busy. That is a good sign. took good care of me and had a more personal feel than the chains. The wait was not long but they are busy. That is a good sign. More

My AWD vehicle is now RWD after my first service and had an random Mopar sticker attached in my car rather than the sticker with the details of my first service. an random Mopar sticker attached in my car rather than the sticker with the details of my first service. More

Service department unable to diagnose and correct the issues with electrical system, start/stop, and ETS error messages. They said they fixed it multiple times but the errors continued to present themse issues with electrical system, start/stop, and ETS error messages. They said they fixed it multiple times but the errors continued to present themselves after driving a mile off the lot. Their service department did a poor job of explaining what was going on, explaining why they made the recommendations they did, and didn't seem concerned in the slightest at caring if the problem was actually fixed. I won't be returning to this location for any reason. More

Thomas is THE BEST! He isn't coming up as an option for me below so wanted to be sure to mention him by name. me below so wanted to be sure to mention him by name. More

Roberto, went above and beyond to assist me with my vehicle. He knows how utilize his rapport w/mechanics and the parts department to exceed the customers expectations. vehicle. He knows how utilize his rapport w/mechanics and the parts department to exceed the customers expectations. More

Very professional. I brought my vehicle in for service and was very impressed with the employees. I will definitely bring my vehicle in again for the next service. and was very impressed with the employees. I will definitely bring my vehicle in again for the next service. More

Horrible!!! Was charged for a tire rotation and the rotation was not done on the vehicle. Was given a cash refund… pretty shady business practices. Luckily I didn’t call my lawyer on the news for the c rotation was not done on the vehicle. Was given a cash refund… pretty shady business practices. Luckily I didn’t call my lawyer on the news for the charged service. Still have not received a call from the service manager as requested. Shame on you service department. More

Roberto is amazing and always efficient and helpful. I appreciate his help! Thank so much for quickly looking at my car so that my family can go on vacation safely! appreciate his help! Thank so much for quickly looking at my car so that my family can go on vacation safely! More

Customer Service was outstanding.I didn't have to wait Customer Service was outstanding. I didn't have to wait long at ALL and I didn't have an appointment. On a scale of 1 to 10 with 10 being excell Customer Service was outstanding. I didn't have to wait long at ALL and I didn't have an appointment. On a scale of 1 to 10 with 10 being excellent I would rate them an 11. More