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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,292 Reviews

4,292 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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May 19, 2021

Told 45 minutes to an hour. After 2.5 hours I had to ask for the car back. Apparently the work was completed and the car was just sitting in the garage. As I waited I heard a number of other people told More

by PAULDELEONARDIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

They added a service l didn't request, got oil on my car, waited 2.5 hrs for an EXPRESS oil change, and they didn't reset the error message saying l need an oil change. HORRIBLE EXPERIENCE More

by LONNAHAMILTON82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

Mr Winston is an angel! I truly appreciate his kindness as well as his ability to resolve my issue effectively. Thank you so much Winston! More

by mgaither31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston Anderson
May 19, 2021

Awesome people, friendly, know what they are doing and fast. Highly recommend this service center to anyone who need any help with their car. Good More

by CB05869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
May 18, 2021

A good experience. The work was done quickly and accurately. I was able to wait comfortably in the waiting room until the work was finished. More

by AHORTON02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

All went well technically and courtesy was extended. The staff kept me informed and clearly explained next steps. The work was under warranty. Good appointment. More

by dthomas276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston
May 17, 2021

Great experience with Winston every time he's our service tech it's an amazing experience. I wish all the techs were as good as he was. More

by Gajayhawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
May 13, 2021

The service advisor was great! He got me in and out! And I didn't even have an appointment but Hiram made it happen for me! More

by Erik_ramos_c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
May 13, 2021

Great communication bud text/email. Work was done as specified. Very professional. While we didn’t buy here, Palmer will do all the service to the Jeep More

by whitfoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
May 13, 2021

Always have a great experience here. Micheal does a great job communicating and the vehicle was ready early. Will keep coming back for service when needed More

by rcvogel73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal in service
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