Palmer Dodge Chrysler Jeep Ram - Service Center

Thomas did a great job. Thanks, Palmer Jeep. Service Thomas did a great job. Thanks, Palmer Jeep. Service took a little longer than expected but good work. Appreciate the text update. Waiting room was Thomas did a great job. Thanks, Palmer Jeep. Service took a little longer than expected but good work. Appreciate the text update. Waiting room was comfortable. More

Hiram was awesome! Communicated well & got everything that I needed done. Fought with Mopar over the warranty for me. Overall great guy, definitely looking forward to working with him again that I needed done. Fought with Mopar over the warranty for me. Overall great guy, definitely looking forward to working with him again More

Always check the manual before taking a vehicle in for service. The service department always recommends unnecessary service. And they will tell you Chrysler recommends the unnecessary service, which is service. The service department always recommends unnecessary service. And they will tell you Chrysler recommends the unnecessary service, which is not true. More

Louis was informative and helpful in getting my service completed and fixing my problem. He was able to find my warranty info and apply it to the repair. My maintenance actually came in under the estimate completed and fixing my problem. He was able to find my warranty info and apply it to the repair. My maintenance actually came in under the estimate! More

Great customer service in the service area. There was an chemical smell in my car when I picked it up, also mats has grease stains. chemical smell in my car when I picked it up, also mats has grease stains. More

The service visit went very smoothly it took a little The service visit went very smoothly it took a little bit long due to recall that I wasn’t expecting but all in all everything was fine The service visit went very smoothly it took a little bit long due to recall that I wasn’t expecting but all in all everything was fine More

Dodge created a radio update that did not work with my radio. I was charged $968 for a new one. This is Better Business Bureau stuff. I took it for an 8:25 am Monday morning appointment. On Wednesday, I w radio. I was charged $968 for a new one. This is Better Business Bureau stuff. I took it for an 8:25 am Monday morning appointment. On Wednesday, I was told to pick it up, a new radio would not be in until the following week. I took it back and when I picked it up, the gps said I was in Phoenix Arizona and the time was hours off. I took it back a 3rd time before it was fixed. My service man never returned my texts and I was only able to get him by phone during that period about 2/6 times. I told my normal salesman my experience and asked that he forward it to his service manager. He ignored me as well. Horrible experience and I should have gotten the radio free or at cost with no installation charge. I is not my fault Dodge made an upgrade that did not work. More

Excelent customer service, They was very professional and take care of my car as I wanted to, definitely coming back to do my service with you! take care of my car as I wanted to, definitely coming back to do my service with you! More

My first visit to Palmer. Michael Stewart and his team My first visit to Palmer. Michael Stewart and his team got my Jeep serviced and repaired even faster than I expected. Great service! I have found a My first visit to Palmer. Michael Stewart and his team got my Jeep serviced and repaired even faster than I expected. Great service! I have found a new home for my Jeep’s service needs. More

Thomas was helpful, friendly, informative, and efficient. He was very apologetic about the puddle we had to stand in during the rainstorm while we aligned on the work being done. He was communicative during He was very apologetic about the puddle we had to stand in during the rainstorm while we aligned on the work being done. He was communicative during the process and I was pleased with how quickly I was in and out of there. More