Palmer Dodge Chrysler Jeep Ram - Service Center

David Keller contacted me regarding my earlier survey comments, was very understanding, professional, and all issues were resolved accordingly. Thomas was excellent as an employee! comments, was very understanding, professional, and all issues were resolved accordingly. Thomas was excellent as an employee! More

Luis was very polite, knowledgeable and friendly! He got my car diagnosed and repaired in ONE day! Ed Voyles was going to take a week just to diagnose what was wrong with my car!! my car diagnosed and repaired in ONE day! Ed Voyles was going to take a week just to diagnose what was wrong with my car!! More

Micheal was great. The team was able to turn both Jeep’s quickly. Set proper price expectations. It is nice to have a reliable shop. quickly. Set proper price expectations. It is nice to have a reliable shop. More

The service department and staff continues to amaze with the quality of service provided. My vehicle was completed in the time advised and I was kept updated by Winston all during. Thanks to the best servic the quality of service provided. My vehicle was completed in the time advised and I was kept updated by Winston all during. Thanks to the best service More

Great job as usual! I came in without an appointment and they took care of me very quickly. All of the required work was explained and my car was ready the very next morning. Thank you for being the best! they took care of me very quickly. All of the required work was explained and my car was ready the very next morning. Thank you for being the best! More

Great service as usual. Would recommend Palmer to anyone for service. Thank you for the hospitality. It is always a pleasure to bring m Jeep for an oil change. for service. Thank you for the hospitality. It is always a pleasure to bring m Jeep for an oil change. More

April 3, 2021- I came in to get my front brakes replaced. I asked if I needed new rotors as well. Hiram said no, the mechanic would cut my rotors down and just put the new brake pad on the cut down rotors. T I asked if I needed new rotors as well. Hiram said no, the mechanic would cut my rotors down and just put the new brake pad on the cut down rotors. They recommended many additional services, but I only moved forward with the brake fluid flush. As soon as I left the dealership lot my ABS light came on. I went back to the dealership and Hiram tells me that cars just have issues and pleads his case on why it's not the service center's fault that my light came on. I emailed the service manager & dealership owner about my experience. April 8, 2021 - I return to dealership. The service manager David arranged a complimentary replacement of my sensors. I left and I know they did something differently because my car was riding smoother, or so I thought. April 21, 2021 - I purchased new front rotors from an alternative service provider after a scraping sound (like I needed new brakes or rotors) became constant and unbearable. My front rotors were cut wrong and completely damaged. This has been the service experience from xxxx!! The aftermath of one service created an entire month of vehicle chaos for me. I'm going to write a Google review to warn potential customers (especially female with out of state tags) that they will be completely ripped off if they schedule service at Palmer Chrysler Dodge Jeep RAM. More

I have always had a great experience with the Palmer Service Department and my last visit was no different. My service rep Thomas went above and beyond to help get my Jeep repair finished on a Saturday Service Department and my last visit was no different. My service rep Thomas went above and beyond to help get my Jeep repair finished on a Saturday versus having to wait until Monday afternoon. This helped me out tremendously. He was also keeping communication with me by sending text messages every couple of hours. Amazing service! Thanks again Thomas and the entire Palmer Service Department! Lee Smith More

Service work performed in a timely manner, everyone was very professional that I came in contact with, Palmer used to do a vehicle inspection a let the customer know how the fluid levels are, brake thickne very professional that I came in contact with, Palmer used to do a vehicle inspection a let the customer know how the fluid levels are, brake thickness ect, I found out the next day after having some tires replaced that I needed new brakes also. More

excellent service - but who is David Keller??? I did not talk to him!!! only to Roberto Delcampo and Jorge Vega. If I write excellent service you do not need to ask for 25 words. If I do not like service talk to him!!! only to Roberto Delcampo and Jorge Vega. If I write excellent service you do not need to ask for 25 words. If I do not like service I will write several pages. More