Palmer Dodge Chrysler Jeep Ram - Service Center

The service visit went very smoothly it took a little The service visit went very smoothly it took a little bit long due to recall that I wasn’t expecting but all in all everything was fine The service visit went very smoothly it took a little bit long due to recall that I wasn’t expecting but all in all everything was fine More

My first visit to Palmer. Michael Stewart and his team My first visit to Palmer. Michael Stewart and his team got my Jeep serviced and repaired even faster than I expected. Great service! I have found a My first visit to Palmer. Michael Stewart and his team got my Jeep serviced and repaired even faster than I expected. Great service! I have found a new home for my Jeep’s service needs. More

Thomas was helpful, friendly, informative, and efficient. He was very apologetic about the puddle we had to stand in during the rainstorm while we aligned on the work being done. He was communicative during He was very apologetic about the puddle we had to stand in during the rainstorm while we aligned on the work being done. He was communicative during the process and I was pleased with how quickly I was in and out of there. More

Dodge created a radio update that did not work with my radio. I was charged $968 for a new one. This is Better Business Bureau stuff. I took it for an 8:25 am Monday morning appointment. On Wednesday, I w radio. I was charged $968 for a new one. This is Better Business Bureau stuff. I took it for an 8:25 am Monday morning appointment. On Wednesday, I was told to pick it up, a new radio would not be in until the following week. I took it back and when I picked it up, the gps said I was in Phoenix Arizona and the time was hours off. I took it back a 3rd time before it was fixed. My service man never returned my texts and I was only able to get him by phone during that period about 2/6 times. I told my normal salesman my experience and asked that he forward it to his service manager. He ignored me as well. Horrible experience and I should have gotten the radio free or at cost with no installation charge. I is not my fault Dodge made an upgrade that did not work. More

Service is good but over-priced. Quoted me a replacement radiator cap for my 2011 Jeep Wrangler @ $40.00. I left the dealership & picked one up from AutoZone for $5.39. radiator cap for my 2011 Jeep Wrangler @ $40.00. I left the dealership & picked one up from AutoZone for $5.39. More

Took a little longer than expected. Also the work priced higher than originally thought. Otherwise everything else went well. Roberto took care of me. Thanks. higher than originally thought. Otherwise everything else went well. Roberto took care of me. Thanks. More

I had an excellent experience at the dealership while getting my oil changed! The time went by fast and I was sat comfortably while waiting as well! getting my oil changed! The time went by fast and I was sat comfortably while waiting as well! More

Everyone was super helpful and nice!Went above and Everyone was super helpful and nice! Went above and beyond to make sure I didn’t have any issues with my jeep and we re super quick and friendly. Als Everyone was super helpful and nice! Went above and beyond to make sure I didn’t have any issues with my jeep and we re super quick and friendly. Also explained everything that was going on with my car in a way I could best understand. Thanks! More

Hirem And the team did a really nice job servicing my 2016 Jeep Grand Cherokee. The team is organized friendly prompt and ask the right questions 2016 Jeep Grand Cherokee. The team is organized friendly prompt and ask the right questions More

Always courteous, friendly and quick. Thanks Hiram for taking such good care of me and my daughter. Hiram keeps me updated on the progress along the way. taking such good care of me and my daughter. Hiram keeps me updated on the progress along the way. More