Palmer Dodge Chrysler Jeep Ram - Service Center

They got me in for a routine service check and found a few extra things that needed to be done. They worked me in and had 3 people work on it and got me out. few extra things that needed to be done. They worked me in and had 3 people work on it and got me out. More

Roberto always is the Professional.Everything was taken Roberto always is the Professional. Everything was taken care of in a timely manner...explained all the work done and then walked me to my car so I w Roberto always is the Professional. Everything was taken care of in a timely manner...explained all the work done and then walked me to my car so I would not have to search for it More

I have loved Palmer Dodge service for years. Roberto is AMAZING as always! He is the utmost professional, and he actually cares about you. He remembers all of the details, making any necessary visit feel p AMAZING as always! He is the utmost professional, and he actually cares about you. He remembers all of the details, making any necessary visit feel personal. You know you are in excellent hands with Roberto. Thomas is a new face for me, and he is top notch! His Boston accent will make you smile, and his positive energy is contagious. He is a welcome addition to the Palmer Dodge family! :) More

Excellent service and honest communication and prompt. Timely updates and I was in and out in 5 mins when I picked the vehicle. Pls keep up good work Timely updates and I was in and out in 5 mins when I picked the vehicle. Pls keep up good work More

I don't even know where to begin anymore, this has been my 3rd visit in last 3 months to the shop with same issues with my car. Once my oil gets to 50% the car shakes and turns off while im driving. Your t my 3rd visit in last 3 months to the shop with same issues with my car. Once my oil gets to 50% the car shakes and turns off while im driving. Your team tells me that its a know issue with Cherokees and just tells me I will be fine, I have to that is a terrible answer to tell someone. And even worse if they act like i should be ok with a poor issue and don't actually look over the car when i state an issue. More

The service provided by the representative and everything was Excellent. I will be recommending to fmy amily and friends. Thank you to your team for an outstanding job. was Excellent. I will be recommending to fmy amily and friends. Thank you to your team for an outstanding job. More

The technician that work on my truck went out of his way to make sure everything was right before he was completed. It totally appears that he is on the side of making the customer happy. The price of the r to make sure everything was right before he was completed. It totally appears that he is on the side of making the customer happy. The price of the repairs and new tires I received was in line or lower than other estimates I received. More

David was a pleasure to speak with! He provided great detail regarding the service needs for my vehicle. My car is running better. I will be a return customer! detail regarding the service needs for my vehicle. My car is running better. I will be a return customer! More

Great Service Department. Very efficient and courteous staff with oil changes and minor repairs. Good hours on Saturday mornings. I would recommend this service department. staff with oil changes and minor repairs. Good hours on Saturday mornings. I would recommend this service department. More

It is a little bit hit or miss, depending on who you deal with. Initially i had a problem with my u-connect, to which the person on the service desk told me that it would cost 1200$ to fix (get a new one). with. Initially i had a problem with my u-connect, to which the person on the service desk told me that it would cost 1200$ to fix (get a new one). When i told him that that was rediculous, his answer was a post-it note with a 1800 number for Jeep.... i called them and had to fix this issue myself. When it was fixed, the dealership (michael) helped me and from there it went well. This should have been taken care of for me by you. You represent Jeep, just sending me away with a sticky-note is poor customer service, i need you to have my back. Finally, i had to make two trips, because the radio wasnt installed correctly the first time, which costed my 1.5 hours of my time. That was annoying, should have been checked the first time around. More