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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,325 Reviews

4,325 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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March 17, 2021

Good experience. Only negative was the wait time which seemed a little long for a simple oil change but it was on Saturday late afternoon. Otherwise it was good experience. More

by RKEHELEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
March 17, 2021

As usual the team here did a solid job. Winston was clear about the work being done, handled the warranty items, and kept informed on the status. More

by frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston
March 16, 2021

Very knowledgeable staff and technicians. Usually the Very knowledgeable staff and technicians. Usually the issue is resolved appropriately. I had also the recalls completed when came in for service. More

by chyjjulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Winston , in Service was great on my 1999 dodge 3500 turbo diesel they took care all my problems ,if I have any problems I will call you More

by scottjoe219
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Very professional service and were well informed of the maintenance and repairs needed. I was very pleased with the quick turn around for all repairs. More

by denisebgaddis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston and Miguel in service
March 15, 2021

My vehicle was towed to the service department late Wednesday afternoon, and was ready to go by lunch on Thursday. Michael was great to work with, and he provided updates throughout the process as prom More

by katejuliette
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
March 15, 2021

Absolutely positive experience with Roberto , every time! He is an amazing service advisor and is always a pleasure to work with!! I cannot stress enough how good he is as an advisor! More

by tellis1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Del Campo
March 14, 2021

Tony White and Nick, sales manager, did a great job helping me find a car and put together a fair deal. Palmer is a great dealership. More

by PWILLIS85
Recommend Dealer
Yes
Employees Worked With
Eric Palmer - finance
March 13, 2021

I was very pleased with my service from Palmer! I felt I was very pleased with my service from Palmer! I felt like I was in very good hands with Winston. He was professional, kind and personable. I feel t More

by georgiaparnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

Poor customer service. Service department wanted to charge me 1100.00 to install a new radiator on a 2017 Wrangler with 36,101 miles. What a ripoff. The dealership should’ve covered the repairs. I wr More

by DJAGAN24
Customer Service
Price
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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