Palmer Dodge Chrysler Jeep Ram - Service Center

Thomas gave me the best service!! I’ll ask for him Thomas gave me the best service!! I’ll ask for him anytime I need service!! He’s hard worker and honest employee. He was the only person who helped Thomas gave me the best service!! I’ll ask for him anytime I need service!! He’s hard worker and honest employee. He was the only person who helped me. Thank you. More

Winston in service is awesome and always takes great care of me. Very professional! Service manager Dave is great too and easy to work with. of me. Very professional! Service manager Dave is great too and easy to work with. More

Hiram was very attentive, courteous and helpful. He kept me updated and overall was great. Hiram did not try to upswell me on anything which I appreciated. me updated and overall was great. Hiram did not try to upswell me on anything which I appreciated. More

Great customer service friendly informative fast communication skills were perfect and truthful definitely will be servicing again I’m happy with experience thank you very much communication skills were perfect and truthful definitely will be servicing again I’m happy with experience thank you very much More

Highly recommend Luis Torres, Service Advisor. He was courteous, professional, and concerned. Luis was my 2nd Service Advisor and I give him 10's all around. He is super!!!! courteous, professional, and concerned. Luis was my 2nd Service Advisor and I give him 10's all around. He is super!!!! More

This was my second time I have needed Palmer Dodge, I recently moved from out of town and needed to get work done on my truck, Michael has been extremely helpful and due diligent with my care. I will kee recently moved from out of town and needed to get work done on my truck, Michael has been extremely helpful and due diligent with my care. I will keep going to him and Palmer dodge. More

Hiram was very helpful and professional. Kept me informed of the progress on the work being done. Appreciate his attention to me. Good job Hiram. of the progress on the work being done. Appreciate his attention to me. Good job Hiram. More

If you go, make sure Thomas is working. Very professional and kind. Listened to my concern and apologized for the longer wait time then stated. and kind. Listened to my concern and apologized for the longer wait time then stated. More

The service given (oil change and tire rotation) was fine, but two things were less than ideal. The service advisor asked me whether I wanted traditional oil or synthetic. Apparently the "system" was do fine, but two things were less than ideal. The service advisor asked me whether I wanted traditional oil or synthetic. Apparently the "system" was down and he could not access the requirements. I said I was pretty sure the owners manual specified synthetic. I thought it was an odd question as I guess I would have expected Jeep to know what oil was specified for my Sahara 4Cyl Turbo engine. Secondly, I was missing a stem valve cover for one of my tires and asked if he could replace that for me. When I arrived home I found that had not been done. So yes, the basic service was performed, so I gave a 4 out of 5 rating, but I'd have yo say it was less than an ideal service experience. Sorry to give you less than a 5, but you asked and I am being honest. Thanks More

Always courteous and professional and get the job done. I like that the staff there is consistent, low turnover usually means good employees and good working environment. Thank you Winston! like that the staff there is consistent, low turnover usually means good employees and good working environment. Thank you Winston! More