Palmer Dodge Chrysler Jeep Ram - Service Center

Luis took great care of my vehicle recall. I was in and out in less than hour and half. The employees are friendly and knowledgeable. They have taken care of my Jeep for three years, since I moved to GA. out in less than hour and half. The employees are friendly and knowledgeable. They have taken care of my Jeep for three years, since I moved to GA. Great service. More

mr anderson is a great representative for your dealership. he is knowledgeable, and trustworthy. I was in and out before my second cup of coffee/ dealership. he is knowledgeable, and trustworthy. I was in and out before my second cup of coffee/ More

Great staff, always friendly, communicate well and prompt. However my car should not burn oil like it does.and its been doing it since day one. Prices are significantly higher than my mechanic, howeve prompt. However my car should not burn oil like it does.and its been doing it since day one. Prices are significantly higher than my mechanic, however i go to the dealer b/c i have an extended warranty that i want to maintain. More

Timely and responsive. Covid safe. Worked on my Jeep Wrangler and honored my extended service contract. No hassles. Will be returning for regular service visits! Wrangler and honored my extended service contract. No hassles. Will be returning for regular service visits! More

FYI I worked with Winston Anderson but for some reason, my survey shows David Keller below - not sure why. Winston was phenomenal, as usual... prompt, thorough, attentive, priced right, what more can one a my survey shows David Keller below - not sure why. Winston was phenomenal, as usual... prompt, thorough, attentive, priced right, what more can one ask for from your Service Advisor? Thank you so much for getting me in and out too! More

Roberto was very helpful. Problem was identified quickly and was taken care of through warranty without any fuss. Good communication and worked with me for rides through the process. and was taken care of through warranty without any fuss. Good communication and worked with me for rides through the process. More

Changing my windshield pump cost almost $900 and was not covered by my unlimited mileage warrantee. I first brought this up on or about 12/6 - but it was not repaired (overlooked), then I brought it up aga covered by my unlimited mileage warrantee. I first brought this up on or about 12/6 - but it was not repaired (overlooked), then I brought it up again on or about 12/26 and was told it was fixed. Fact is, they put washer fluid in, but it had to have drained out almost immediately. I believe that had this been fixed initially the pump would have not failed. I also believe that the cold temperatures with an empty fluid container could have easily caused this container to crack further. I do think a refund is in order for this $877 and change - or at least a partial refund as this is at best a shared responsibility. I do believe that Roberto was told the washer fluid issue was fixed on that 12/26 visit - and he relayed that info to me. More

Had a problem with my 2010 Ram 1500 pulled in to fill up then it would not start. Of course it was late in the evening so I had to have it towed in. They directed me where to park it because they would be then it would not start. Of course it was late in the evening so I had to have it towed in. They directed me where to park it because they would be closed when the wrecker got there. Roberto called me before they were open to check and see what went on. Later he called back and told me that the fuel was on back or but he would see what he could do. The next mourning he called around 10 and told me that the truck ready. There's a dealer within 5 miles of my home but I would definitely drive to Palmer for all of my repairs! Good job Reberto.! More

Took care of the repair in a timely and friendly manner - Michael in servic was very helpful and the car in running excellent ! Thank you. Michael in servic was very helpful and the car in running excellent ! Thank you. More

I have a problem that I wasn't experiencing when I brought my truck in. The heat doesn't regulate properly. When I sat the gauge to Auto, it blows cold air when it's cold outside. Problem. brought my truck in. The heat doesn't regulate properly. When I sat the gauge to Auto, it blows cold air when it's cold outside. Problem. More