Palmer Dodge Chrysler Jeep Ram - Service Center

Excellent customer service! Our service rep was exceptional. Very happy with our experience at this dealership. We will definitely be back in the future when our van needs service. exceptional. Very happy with our experience at this dealership. We will definitely be back in the future when our van needs service. More

Winston was great to work with. Made everything easy and Winston was great to work with. Made everything easy and convenient. He communicated everything in a timely fashion. I would recommend Palmer. Thank Winston was great to work with. Made everything easy and convenient. He communicated everything in a timely fashion. I would recommend Palmer. Thank you for your service experience More

I came in to this dealer for a brake fluid flush and ending up spending over $1000 on various other services including brake pads and rotor resurfacing. I know they were upselling me but in the midst o ending up spending over $1000 on various other services including brake pads and rotor resurfacing. I know they were upselling me but in the midst of Covid I figured they could use the business and I was about to take the vehicle on a trip down to the Georgia coast. Less than a week after this work was completed I hear a rattling coming from under the vehicle. I took the car into a different mechanic who handed my the part that was just dangling on the wheel not really attached to anything. It was a clip of some sort that was part of the brake system. This was the driver's side and upon inspection the passenger side clip wasn't installed properly either. The second mechanic fixed that for me. I took the car back to the dealer and pointed this out and expressed my concern about the safety of the vehicle with parts of the brake system just left off. They installed the clip that I handed them and basically got an oops, our bad response. No attempt to make it right whatsoever. I like Hiram the service advisor but I sure don't trust the mechanics they have working there. I won't ever take my car there again. More

Great service from start to finish. I was given clear instructions and received very fast and effective attention on my recall issue. Thank you very much. instructions and received very fast and effective attention on my recall issue. Thank you very much. More

Excellent Service!👍 I want to Thank the team at Palmer Dodge Chrysler Jeep Ram @ 11460 Alpharetta Hwy in Roswell Ga. Since I bought my Jeep Latitude in 2015 I’ve never taken it anywhere else . With such R Dodge Chrysler Jeep Ram @ 11460 Alpharetta Hwy in Roswell Ga. Since I bought my Jeep Latitude in 2015 I’ve never taken it anywhere else . With such Respectful, Knowledgeable and professional staff why would I ? They deserve a bonus/ raise or something to show them appreciation.Thanks so much and God Bless.👍 More

Very pleased with the device Mike and Roberto provided. The handoff was seamless and the truck is still running well with over 100k miles. Thank you. The handoff was seamless and the truck is still running well with over 100k miles. Thank you. More

Winston is always right on top of the job. He keeps me informed about the needed repairs. The work is always done professionally. I now have a complete record of dealer service on my 14-year old truck. informed about the needed repairs. The work is always done professionally. I now have a complete record of dealer service on my 14-year old truck. More

They had terrific customer service and helped my mother tremendously. Winston took care of everything that was needed on my truck and explained to me everything (in detail) that needed to be fixed. I will tremendously. Winston took care of everything that was needed on my truck and explained to me everything (in detail) that needed to be fixed. I will request him by name when I come back. More

We love Roberto and Palmer Dodge service Dept. Will not trust anyone else with our 2 Jeep’s!!!! Always know that when our car is in their care everything will be alright!! trust anyone else with our 2 Jeep’s!!!! Always know that when our car is in their care everything will be alright!! More

As always, my service experience at Palmer was terrific. Roberto and the team are top notch and always go above and beyond to make sure you feel taken care of. I wouldn't trust my Jeeps (we have two in our Roberto and the team are top notch and always go above and beyond to make sure you feel taken care of. I wouldn't trust my Jeeps (we have two in our household) to anyone else. Highly recommended! More