Palmer Dodge Chrysler Jeep Ram - Service Center

Estimated time to repair was completed ahead of time. Luis was also very clear on explaining the probable cause for my issue. It was under warranty and easily addressed. Luis was also very clear on explaining the probable cause for my issue. It was under warranty and easily addressed. More

very fast very nice. couldnt ask for a better experience. They checked everything for any possible defects or issues that could cause me problems down the road. They checked everything for any possible defects or issues that could cause me problems down the road. More

We came in to get our van serviced and my wife wanted to look at new cars while we waited. Sales staff were incredibly rude look at new cars while we waited. Sales staff were incredibly rude More

I pulled into the Express Lane to get my oil changed. The vehicle was serviced and returned in a timely manner to exceed my expectations. vehicle was serviced and returned in a timely manner to exceed my expectations. More

Steve Fleming did a fantastic job of teaching me about the Grand Cherokee and all of its options. He was not pushy at all during the process and let me come to my own decision which I appreciated. He to the Grand Cherokee and all of its options. He was not pushy at all during the process and let me come to my own decision which I appreciated. He took the time necessary to help me get comfortable with my decision. I would definitely refer other friends and family to Steve. Thanks. Rob Sternot More

Went in for an oil change and was having issues with a tire plugged by someone else. Thomas and the service dept was great in making sure everything was handled appropriately and got me in and out in good tire plugged by someone else. Thomas and the service dept was great in making sure everything was handled appropriately and got me in and out in good timing! Great service as always! Thanks guys! More

I'm ok with the service 100K service that was performed, even though I had questions. My two issues are: 1) I used to get a sheet from the 23-point inspection that let me know how much the tread on my t even though I had questions. My two issues are: 1) I used to get a sheet from the 23-point inspection that let me know how much the tread on my tires was down to, how many millimeters were left on my brake pads, etc. That was useful information to help me keep up with upcoming maintenance. 2) The cost of labor was astronomical. I don't think your labor costs are competitive with other auto shops. I won't be coming back, most likely. More

Good job done always I dont have a lot to say because this service dept is wonderful always ready to help thanks for everything done in my 🚙 this service dept is wonderful always ready to help thanks for everything done in my 🚙 More

I was told I needed something that would absolutely fix my problem that cost $900+ dollars and I still have a problem. Not good business. my problem that cost $900+ dollars and I still have a problem. Not good business. More

Luis was great. Constant communication from the time we dropped off the vehicle until pick up. It ended up being ready earlier than anticipated. Great customer service. dropped off the vehicle until pick up. It ended up being ready earlier than anticipated. Great customer service. More