Palmer Dodge Chrysler Jeep Ram - Service Center

Excellent service overall. Friendly staff with efficient thorough service. Our service advisor, Michael Stewart keeps us well informed on the progress of our serviced vehicle. Would not hesitate to bring my thorough service. Our service advisor, Michael Stewart keeps us well informed on the progress of our serviced vehicle. Would not hesitate to bring my car for service again in the future. More

Excellent customer service! Our service rep was exceptional. Very happy with our experience at this dealership. We will definitely be back in the future when our van needs service. exceptional. Very happy with our experience at this dealership. We will definitely be back in the future when our van needs service. More

Winston was great to work with. Made everything easy and Winston was great to work with. Made everything easy and convenient. He communicated everything in a timely fashion. I would recommend Palmer. Thank Winston was great to work with. Made everything easy and convenient. He communicated everything in a timely fashion. I would recommend Palmer. Thank you for your service experience More

I came in to this dealer for a brake fluid flush and ending up spending over $1000 on various other services including brake pads and rotor resurfacing. I know they were upselling me but in the midst o ending up spending over $1000 on various other services including brake pads and rotor resurfacing. I know they were upselling me but in the midst of Covid I figured they could use the business and I was about to take the vehicle on a trip down to the Georgia coast. Less than a week after this work was completed I hear a rattling coming from under the vehicle. I took the car into a different mechanic who handed my the part that was just dangling on the wheel not really attached to anything. It was a clip of some sort that was part of the brake system. This was the driver's side and upon inspection the passenger side clip wasn't installed properly either. The second mechanic fixed that for me. I took the car back to the dealer and pointed this out and expressed my concern about the safety of the vehicle with parts of the brake system just left off. They installed the clip that I handed them and basically got an oops, our bad response. No attempt to make it right whatsoever. I like Hiram the service advisor but I sure don't trust the mechanics they have working there. I won't ever take my car there again. More

Great service from start to finish. I was given clear instructions and received very fast and effective attention on my recall issue. Thank you very much. instructions and received very fast and effective attention on my recall issue. Thank you very much. More

Luis from service helped fix my car both promptly and effectively. After my car issue/problems were not completely finished the first time— he followed up each day letting me know when a rental was avail effectively. After my car issue/problems were not completely finished the first time— he followed up each day letting me know when a rental was available for me to come in and have service department correctly finish what they started. It took them one day to complete everything. Highly recommend him! More

They will treat you like you are stupid and act like you’re inconveniencing them and if you don’t want to pay for service you don’t need they will try to make you service it anyway and give you a high p you’re inconveniencing them and if you don’t want to pay for service you don’t need they will try to make you service it anyway and give you a high price quote because their technicians need to make a living. More

Excellent Service!👍 I want to Thank the team at Palmer Dodge Chrysler Jeep Ram @ 11460 Alpharetta Hwy in Roswell Ga. Since I bought my Jeep Latitude in 2015 I’ve never taken it anywhere else . With such R Dodge Chrysler Jeep Ram @ 11460 Alpharetta Hwy in Roswell Ga. Since I bought my Jeep Latitude in 2015 I’ve never taken it anywhere else . With such Respectful, Knowledgeable and professional staff why would I ? They deserve a bonus/ raise or something to show them appreciation.Thanks so much and God Bless.👍 More

Winston is always right on top of the job. He keeps me informed about the needed repairs. The work is always done professionally. I now have a complete record of dealer service on my 14-year old truck. informed about the needed repairs. The work is always done professionally. I now have a complete record of dealer service on my 14-year old truck. More

Very pleased with the device Mike and Roberto provided. The handoff was seamless and the truck is still running well with over 100k miles. Thank you. The handoff was seamless and the truck is still running well with over 100k miles. Thank you. More