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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,303 Reviews

4,303 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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November 02, 2020

I've had issues with getting my vehicle fixed correctly until I had to take it to another dealership. So this time, I tried just routine service. The oil change went okay and so did the tire rotation and b More

by llparker01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hiram
November 01, 2020

The service department and Luis were great in fixing my problem with no hesitation. I spoke over the phone with Luis several times to keep apprised of the delivery of parts and details of the repair status More

by caknapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Torres
November 01, 2020

Great dealership. Always receive good service when I bring my vehicle in. Michael is very knowledgeable and friendly and keeps me informed as to which service is due at the time. More

by SHARONDELAY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stewart
October 31, 2020

Winston and Palmer Dodge did great work as always. Thank-you for doing great job on alternator replacement in quick time. It was smoking by the time I got to service department and they quickly did More

by pmirp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston
October 31, 2020

You should let people know immediately that you do not have rental cars and that there’s zero chance of them receiving one from you. More

by Screen Name
Customer Service
Recommend Dealer
No
Employees Worked With
Luis- Was the only one who actually helped.
October 30, 2020

Michael and Tina(Rental) were outstanding My car was diagnosed and repaired in a very timely fashion. Would highly recommend to family and friends alike More

by stan4507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
October 30, 2020

Luis was willing to help with the issue I came, he was very friendly, explained everything in the simple language. He and former James made everything to make me feeling that my car was in the good hands More

by Alla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
October 30, 2020

Great service department.... They clearly listen to your concerns and provide options. Their expertise on Chrysler, Dodge and Jeep products is outstanding. I have been a customer for over 10 years. More

by RLW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram, Roberto
October 29, 2020

Murray was very pleasant and easy to work with. I appreciate the attention to detail and quick turnaround provided by the service department for my unexpected issue and other service needs. More

by mernmcco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murray
October 28, 2020

Luis was incredibly helpful and nice during my visit. As a person not particularly well versed in cars/mechanics of cars, it was great to have a person explain to me in an educational way. More

by mark.rapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
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