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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,312 Reviews

4,313 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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September 24, 2020

In general the service was good. It did take far too long to get the parts required, and my Jeep was out of alignment after the initial work, which required me to return to the dealership. More

by chip.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espinoza
September 23, 2020

Bought my Wrangler from Palmer 5 years ago. I've owned a lot of cars. Best dealer, ever! The service department is the best I've ever worked with. More

by lcohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
September 22, 2020

it's all good. But the orally promised 4 times of free oil change when I bought the car, only gives 2 times then they deny continuing. So, let them write it down once you are asking for free maintenance w More

by ZYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Thank you for an excellent job and service. Resolved the problem I had with the car in good time and kept me informed of progress. More

by chanwaysin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston
September 22, 2020

Winston was a great service advisor during the work I had done recently. He kept me informed along the way and made it seamless to get work covered under the warranty. We will be back! More

by almtiger90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston
September 21, 2020

Took my van in with the engine light on. On the way home from getting it repaired and $460 later the light was back on before I got home, which is less than ten miles away. it’s back in the shop now going More

by smjames52
Recommend Dealer
No
Employees Worked With
Winston
September 20, 2020

I love the people in the Service Dept. I now have 2 Jeeps. I haven’t been able to purchase a Jeep from Palmer Dodge because a price, but they have an exceptional service team. I enjoyed working with More

by debevastajeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram
September 19, 2020

Went I balance and rotate tires. All tires are different pressures and all tires are low tire pressure. Did not fulfill the service that was payed for. More

by Jdambach
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2020

I needed an additional keyfob for my 2020 Pacifica and checked price on line at MOPAR and with another dealership closer to my home that Palmet. I was surprised when the invoice was presented me for over More

by pethouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram
September 18, 2020

Murry is great and they did a great job taking care of a warranty item. They covered a paint issue as a warranty item which was a huge relief. Great job. More

by dflyfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murry
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