Palmer Dodge Chrysler Jeep Ram - Service Center

I have had all my service performed at this dealership since the purchase of my vehicle and always get the attention and information required for a smooth transaction. Winston, Roberto and Luis always pro since the purchase of my vehicle and always get the attention and information required for a smooth transaction. Winston, Roberto and Luis always provide great service. More

After making an appointment for service, I arrived and my service tech was in expectantly out. Hiram stepped in and took great care of me and my 2018 Rubicon. He was focused on keeping my schedule and doing service tech was in expectantly out. Hiram stepped in and took great care of me and my 2018 Rubicon. He was focused on keeping my schedule and doing excellent work. This is my new Jeep home. More

Roberto took my call and set up my service appointment. He was ready for me and took good care of me. He had me in and out of there. They did exactly what he said. He was ready for me and took good care of me. He had me in and out of there. They did exactly what he said. More

Great service from Luis at the parts and service desk. He got the job done and kept me informed every step of the way. Thank you got the job done and kept me informed every step of the way. Thank you More

I have had my jeep serviced at PDCJR for many years. Winston, Roberto, and David are excellent. Oil Changes are timely and efficient. PDCJR should invest in a larger service area for the service st Winston, Roberto, and David are excellent. Oil Changes are timely and efficient. PDCJR should invest in a larger service area for the service staff. More

I am very happy with the service that PDCJR provides when I bring my Jeep in for service. Roberto was very professional and kept me updated on my service. Great experience and I will continue to go back to I bring my Jeep in for service. Roberto was very professional and kept me updated on my service. Great experience and I will continue to go back to PDCJR. More

Always great service! Had a minor issues after service and it was taken care of with no problem. Timely, courteous and professional. Thanks very much and it was taken care of with no problem. Timely, courteous and professional. Thanks very much More

If I could give zero stars I would. My truck was in there for warranty work and it took over 3 weeks to complete. When I received my truck back there was a broken part in my sunroof that the mecahnic just le for warranty work and it took over 3 weeks to complete. When I received my truck back there was a broken part in my sunroof that the mecahnic just left and didn't mention. Also there was a dent in my roof and my window tint was scratched. When I would call about getting it taken care of you would think I was being unreasonable and bothersome. They acted like giving me a loaner was a nice gesture but it is part of my service contract. There is a lack of communication with this dealership and I feel they do not truly care about their customers. I would never recommend Palmer to anyone, not even my worst enemy. Not even an apology for any inconvenience they caused me. More

Roberto in the service department was very kind and helpful. It was a very quick turn around time to get my car fixed and back to me. helpful. It was a very quick turn around time to get my car fixed and back to me. More

Mike thoroughly explained the problem ,, also called to let me know it would likely take longer than expected, which was appreciated. Dealerships usually expected me to call to follow up. let me know it would likely take longer than expected, which was appreciated. Dealerships usually expected me to call to follow up. More