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Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,305 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,305 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
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April 09, 2020
Always great to work with Roberto I do have 2 issues: 1- For the second or third time there was a problem with my lifetime warranty. This needs to be straightened out. It creates und I do have 2 issues: 1- For the second or third time there was a problem with my lifetime warranty. This needs to be straightened out. It creates undue stress on me and Roberto. 2- Do to the stress involved, I mistakenly left my GPS in the rental vehicle on Saturday. My mind was on the potential of a confrontation with Roberto (he is pro - so he handled it as such) and when I left the vehicle I grabbed only a bag that had my garage door opener and other small items. Although not accusing anyone, someone had to drive that car back to where it belonged and drive it out if it was rented to another person....The GPS was on the dash. I called Tuesday or Wednesday and they checked the Service area and the Rental area but found nothing. I had the office check the lost and found. If found, please call me. It is a Garman 5" GPS. Thank you. More
by brucedp1
Verified CustomerEmployees Worked With
Roberto DelCampo
April 04, 2020
Great service by Michael and Team. Also the person who Great service by Michael and Team. Also the person who answers the main phone and the one in service dept were super nice and helpful. Great service by Michael and Team. Also the person who answers the main phone and the one in service dept were super nice and helpful. More
by BFPADGE
Employees Worked With
April 03, 2020
Winston provides great customer service, thank you so much, always receive excellent customer service from the whole service department as well as tony white in sales is great, always recommend tony to much, always receive excellent customer service from the whole service department as well as tony white in sales is great, always recommend tony to friends More
by bharderj
April 03, 2020
Told them my windshield wipers weren’t working, dealership said they were. Guess what? They’re not. Thanks for wasting my time. Staff was friendly at least dealership said they were. Guess what? They’re not. Thanks for wasting my time. Staff was friendly at least More
by mokrell
Employees Worked With
April 03, 2020
Luis is fabulous!! He makes me feel so valued. He explains everything clearly and I have confidence that he will take care if my needs!! You should clone him. explains everything clearly and I have confidence that he will take care if my needs!! You should clone him. More
by kks34
Employees Worked With
Luis
April 02, 2020
Friendly and Quick First time customer since moving from Columbus, OH. Friendly and honest work. Was able to take in vehicle same day I called. Resolved issue within 1 First time customer since moving from Columbus, OH. Friendly and honest work. Was able to take in vehicle same day I called. Resolved issue within 12 hours as part needed to be ordered. More
by piffer
Employees Worked With
Michael Stewart
March 31, 2020
Great service My experience at Palmer Dodge was great. Treated with respect and understood my vehicles needs. Explained repairs thoroughly and made sure repairs wer My experience at Palmer Dodge was great. Treated with respect and understood my vehicles needs. Explained repairs thoroughly and made sure repairs were done right so I didn't have to come right back. More
by MICHAELS18
Employees Worked With
March 29, 2020
Faith Restored I have been having issues with scheduling service. However, Luis fixed all that. I needed to schedule someone to look at some dents and dings that wer I have been having issues with scheduling service. However, Luis fixed all that. I needed to schedule someone to look at some dents and dings that were covered under warranty. Luis helped me every step of the way and the truck now looks absolutely brand new. Super impressed and will be back. More
by awgates04
Employees Worked With
Luis in Service
March 29, 2020
My experience with Roberto at Palmer Dodge was excellent. Great communication and my vehicle was back on the road in a timely manner especially considering the Covid 19 situation across the U.S.A Great communication and my vehicle was back on the road in a timely manner especially considering the Covid 19 situation across the U.S.A More
by petenelson
Employees Worked With
Roberto
March 27, 2020
Professional & Courteous Service! First service experience and it was professional and courteous. They listened to the issues, repeated back for clarification and then told us how lon First service experience and it was professional and courteous. They listened to the issues, repeated back for clarification and then told us how long it would take. Went above and beyond to take care of the issue and we were on our way. More
by RBoeye
Employees Worked With
Luis
