Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,299 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
Excellent service I was able to get warranty work done on my grand Cherokee very quickly. Didn’t have any issues. And I was pleasantly surprised by how well the service I was able to get warranty work done on my grand Cherokee very quickly. Didn’t have any issues. And I was pleasantly surprised by how well the service was done. I would definitely recommend going there. More
Great Experience I had to get a running light changed and oil checked. I was in and out in 30 minutes. The service advisor Chelsie greeted me quickly and a smile on I had to get a running light changed and oil checked. I was in and out in 30 minutes. The service advisor Chelsie greeted me quickly and a smile on her face. I asked to have a running light replaced . Also, I had a previous issue a month ago with low oil and the service department checked it then, but it appeared a little low on this visit. Chelsie suggest we put it on the rack and check it. Since there was no visible leaks at my home, she checked the air filter to see if the PCV needed changing and it did. She assured me it could wait a few weeks until I got it back in, but to check the oil regularly. Chelsie was professional and appeared very knowledgeable. More
Great Service Everything was really Great!!! Everyone is really nice here. I always feel like I can trust the work from the technicians. Will ome back when I have t Everything was really Great!!! Everyone is really nice here. I always feel like I can trust the work from the technicians. Will ome back when I have to do so. More
Michael was on top of everything. Efficient service and good communication. Diagnosed and corrected my brake issue and had the car back to me next day with little interruption to my life. good communication. Diagnosed and corrected my brake issue and had the car back to me next day with little interruption to my life. More
Very nice setting up the appointment and answering all my questions !!! Service was fine and done on time . Everything I was told was going to be done was done on time questions !!! Service was fine and done on time . Everything I was told was going to be done was done on time More
Luis was great, he explained possible outcomes when I dropped off my vehicle. When Luis called he clearly explained what to expect when picking up my vehicle. I appreciate him mentioning that drop off is dropped off my vehicle. When Luis called he clearly explained what to expect when picking up my vehicle. I appreciate him mentioning that drop off is preferred to allow for maximum time and attention to my concerns. More
They went above and beyond what most car services would do very satisfied.would recommend anyone to use Palmer Dodge service department will use them again. Zane Smith do very satisfied.would recommend anyone to use Palmer Dodge service department will use them again. Zane Smith More
They did not complete the recall work, and they failed to call when the work done was completed. Not a good first time experience. I do not plan to return call when the work done was completed. Not a good first time experience. I do not plan to return More
Honest assessment Took Jeep in for brake service as the mileage suggested brakes should have been replaced. The dealership called me to say I didn’t need the service a Took Jeep in for brake service as the mileage suggested brakes should have been replaced. The dealership called me to say I didn’t need the service at this time. They could have done the work and I wouldn’t have known better. This gives me more confidence and trust in this dealership. Thank you. More
Service Dept was great. After purchasing a used Ram 1500 that had all sorts of electronic issues, Michael made sure I was informed daily what was happening with my truck. He and the tech seemed to take it t that had all sorts of electronic issues, Michael made sure I was informed daily what was happening with my truck. He and the tech seemed to take it to heart to chase down all the problems, they exceeded my expectations. It was an experience more like working with an old friend! More