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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,295 Reviews

4,295 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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February 11, 2020

Luis continues to be the best service advisor! Each time I have needed work done he has gone above and beyond to meet and exceed my expectations! More

by bhoward859
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 12, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the glowing recommendation! We'll be sure to let Luis know he is doing a fantastic job! We look forward to seeing you again next time.

February 11, 2020

Jeep Water Pump Replacement Winston did a good job of keeping me appraised of the work and delivered it on time, Also with the snow, the allowed me to keep the jeep rental a cou More

by p.w.shipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
Feb 12, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words! We're constantly hard at work to deliver the best possible customer service to our guests, and we greatly appreciate your praise! We look forward to seeing you again soon.

February 08, 2020

I used the Express Service and it was awesome. I expected a much longer wait than I had, and they touched base with me several times to let me know how things were going. Roberto was terrific. More

by jacapejr
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto in service.
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the outstanding review! We're so glad we could be of service! We look forward to seeing you again next time.

February 08, 2020

Wish there was a closer competitor. Brought car in the night before 8:15am service app’t. The did not start the next day until 3:00pm, so when they decided what needed to be done, the work could not be co More

by gfreeman1
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

I am truly sorry to hear about your frustrations during your last visit with us. Your business means a lot to us along with your satisfaction with our services. Sincerely, Jody Cruce, VP, 770-410-1111

February 08, 2020

Good experience during my recent visit to Palmer Dodge Service. Chelsea advised on the work needed to be performed, gave me the exact ETA and kept me informed. Thanks, I'll visit this dealership again. More

by pearlyhouse
Recommend Dealer
Yes
Employees Worked With
Chelsea from Service
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the high marks! We're constantly hard at work to deliver an exceptional experience, and your comments keep us motivated and working hard! We look forward to seeing you again next time.

February 08, 2020

Complete Rear Brake Job Prompt professional recommendations and service. I requested an inspection of my brakes After expecting to get a recommendations for all the brakes More

by john.minnick.usa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto in Service Department
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

February 07, 2020

Fantastic service, communication and overall experience start to finish. Michael Stuart is kind and respectful and set my expectations every step of the way. Thank you! More

by kmdevine1
Recommend Dealer
Yes
Employees Worked With
Michael Stuart
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

February 07, 2020

Great service by Luis. Professional and kept me up to date. Great job by repair tech completing repairs in the timeframe promised. Very much appreciated! More

by BrianP
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome, Brain! It was a pleasure serving you, and we hope to see you again next time.

February 07, 2020

Hiram was great as usual and the service was quick. Thank you Palmer Jeep. I will definitely continue to use for all my Jeep maintenance needs. More

by jaysolo57
Recommend Dealer
Yes
Employees Worked With
Hiram
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your business and for taking the time to share your experience. We are happy to hear that you had a positive experience with Hiram in our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!

February 07, 2020

service Outstanding customer service. Awesome that Roberto is back!!! They are very responsive and do excellent work. I was very happy with the service, as us More

by alantouart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
Feb 10, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

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