Palmer Dodge Chrysler Jeep Ram - Service Center

The team was effcient and timely. My service was handled efficiently and timely as if it was a business transaction, which really it was. Nothing outstanding with my interactions with My service was handled efficiently and timely as if it was a business transaction, which really it was. Nothing outstanding with my interactions with anyone but again, i didn't need any special handling. More

Big Fan! I relocated here to Georgia almost a year ago. From finding a good barber or pizza when moving to a new town it can be quite stressful, let alone look I relocated here to Georgia almost a year ago. From finding a good barber or pizza when moving to a new town it can be quite stressful, let alone looking for a good mechanic/service shop. I've been taking my truck to Palmer Dodge since I moved here. I couldn't be happier with the staff and the service. They're always courteous, professional and informative. I've worked with numerous people now from Palmer and have been pleased every time. More

After 2 rear differential rebuilds problem is worse than originally dropped I was told it was a complete rebuild by the service dept but by the parts list on receipt the carrier assy was not replaced I par originally dropped I was told it was a complete rebuild by the service dept but by the parts list on receipt the carrier assy was not replaced I participated in repair by paying a certain portion and was told I had a 2 year unlimited mileage warrant on rebuild I set and made an appt with district warranty guy who rode with me and pretty much told me he didn’t see any problems and would have to find another 2014 ram 3500 with 50k miles on it to compare. The tech who did both rebuilds and shop foreman rode with me separately and hear the clunking in and out of throttle I feel that will be next to impossible to find another vehicle to compare and by the videos I have dated and time stamped it’s clearly not right where may I submit those. in March the truck needs to be at shows with my family I need to get this fixed immediately since I have been to the dealership 4 times with 2 rebuilds they mentioned they don’t know what the problem is and I would request a new whole axle. Please contact me as I have reached out to Palmer dodge with no replies More

Ppor communication I chose Palmer Dodge to handle a problem with my wife's van. We made an appointment and I was on time for that appointment. I took advantage of your I chose Palmer Dodge to handle a problem with my wife's van. We made an appointment and I was on time for that appointment. I took advantage of your driver to drop me off at work, about 3 miles away. Your courtesy driver was the highlight of my service. She did great! I had to follow-up on the status of my car the afternoon of the day I dropped it off. (I dropped off at 7:30, called at 2 PM.) I was told that 5 technicians called in sick and they hadn't even looked at my van. "Let me talk to the service bay and I'll get back to you." Two hours later I called again because the driving service supposedly ended at 4. I was then informed that my van would not be seen that day. Summary - I was provided a car for the day, thank you, and the car was repaired the next day. However, as I drove it home, the Stop/Start was still not working. I called back and was told it would take 24 hours to reset. So...my rating is because your communication, across the board, was awful. Don't worry...I won't be back. More

Awesome Service! We own a Jeep which had a recall for an issue. I took my letter to the Service Manager who hadn't been aware of the recall as yet. However, after ass We own a Jeep which had a recall for an issue. I took my letter to the Service Manager who hadn't been aware of the recall as yet. However, after assuring me the issue would be handled, the part was ordered and installed and IT COULDN'T LOOK BETTER. We are very grateful that Jeep stood behind their product, and for the over-and-above service we received from Palmer Dodge! More

I needed to have airbag recalls on 2 vehicles completed. I showed up Monday morning planning to simply schedule the recalls. By the time Murray got finished with me, I had both of them taken care of by Mond I showed up Monday morning planning to simply schedule the recalls. By the time Murray got finished with me, I had both of them taken care of by Monday evening! Getting Uber’d home was a huge and unexpected help in making it happen. Straight A’s for Murray and Palmer Dodge! More

Great costumer service We have worked with Roberto for many years and are very pleased with his service. He is very knowledgeable, helpful and a very nice person. I'd reco We have worked with Roberto for many years and are very pleased with his service. He is very knowledgeable, helpful and a very nice person. I'd recommend him for your jeep repairs/service. More

Amazing Service and Oil Changes These are customer centered representatives of Dodge who care about their customers. It's like cradling my baby in soft blankets and knowing the sitte These are customer centered representatives of Dodge who care about their customers. It's like cradling my baby in soft blankets and knowing the sitter will never leave her side. Keep up the great stuff, Palmer Dodge Service! More

Well Please !! The service Rep. Winston Anderson was wonderful in repairs of my vehicle. He was willing to answer all my questions and concerns. Thanks again to al The service Rep. Winston Anderson was wonderful in repairs of my vehicle. He was willing to answer all my questions and concerns. Thanks again to all. More

Nice visit At the Service section, Chelsie and Robert gave me answers for all my questions and concerns in very nice and quick way. Thank you. At the Sales s At the Service section, Chelsie and Robert gave me answers for all my questions and concerns in very nice and quick way. Thank you. At the Sales section, Matthew Sampson gave me answers for all my questions and concerns in very nice and through way. Thank you. [I was very glad to see him there again. I purchased my current car (2016 Challenger) from him because the way he handled all my questions and concerns was better than any other salespersons (several main contacts and extra support) from other 4 local dealers within 50 miles from my home.] More