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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,324 Reviews

4,324 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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December 13, 2019

Family friendly! In this era of rushing and cutting corners it is a breath of fresh air to know that Palmer still has old fashioned family values. They value your time More

by smd231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

December 12, 2019

Expectations Exceeded! Car problems SUCK! These guys make getting it fixed easy! Constant updates and communication through out the whole process! The work is A++! My Jeep d More

by joeygraben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We try to provide all of our guests with a great atmosphere and world-class service that you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 12, 2019

Roberto does a great job! - He is on top of every little detail. Does what is need to you car. I will always use Palmer. More

by tarkga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Del Campo
Dec 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

December 12, 2019

Helpful attendant. Service quick and easy. I didn't have an Helpful attendant. Service was quick and easy. I didn't have an appointment but they got me right in and Hiram kept me up to date on what was happen More

by kramer vs kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram
Dec 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your five-star experience with us here at Palmer Dodge Jeep Ram! Please don't hesitate to reach out if there is anything else we can assist you with.

December 11, 2019

Great Service! My wife works around the corner from the dealership, they got her a ride to work after dropping off the vehicle and dropped it off to her at work when More

by Ram Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Our team is dedicated to providing all our valued customers with outstanding service, and we're so glad to hear that goal was met. Please don't hesitate to reach out if there is anything else we can assist you with.

December 11, 2019

Great service! Thank you Palmer Dodge! I appreciate everything you do from service to purchasing a new vehicle. Y’all are great! Thank you Hiram for great service! More

by KingsDudesWife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram
Dec 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Wow, thank you! This review made our day! Please don't hesitate to reach out if there is anything else we can assist you with.

December 11, 2019

Quality service. Courteous and knowledgeable staff. Good communication throughout. Luis did a great job. Highly recommended. If you're in the Roswell area Palmer is th More

by c.seanlawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Dec 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for giving us such high marks! We're are always hard at work to provide our guests with superior service, and we appreciate the kind words! Please don't hesitate to reach out if there is anything else we can assist you with.

December 11, 2019

Fast service and good communication Neil was friendly, knowledgeable, and accurate. Great communication and an on time delivery. Loaner car was perfect as well. Text updates are great. More

by IAN.MATTHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
Dec 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for taking the time to leave us this note. We love knowing our customers are enjoying their experience with us. We hope to see you again next time.

December 11, 2019

Not good work Took a month to fix my transmission. I had to pay for the month long rental car that was over $1000.00 Paied to get my oil change and they did not More

by vr.rangaraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Dec 12, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for bringing this situation to our notice. We'd like to offer our sincerest apologies for any inconvenience we may have caused you. Providing excellent customer service is one of the pillars of our business, and we take your concerns very seriously. If you can give us another chance, we would like to work with you to make this right. Sincerely, Jody Cruce, VP, 770-410-1111

December 09, 2019

Great service Helpful staff, very knowledgeable and I felt like I was listened to. Very important in a service department. Top marks to Roberto and Thomas was very More

by joshuastephentatum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto, Thomas
Dec 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank so much for the kind words! Your comments keep us motivated and working hard for all our valued guests!

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